KDL-43W755C ethernet issue

kicsibob — Mon, 03 Oct 2016 12:54:17 GMT

Hi!

Noticing my TV ethernet connection keeps dropping and renewing every minute or sooner while standby. Anyone noticing this?

Re: KDL-43W755C ethernet issue

Anonymous — Mon, 03 Oct 2016 16:13:03 GMT

A couple of things to try

Reboot TV - Press and hold the power button on remote control for 6-10 seconds
Reboot Router
Ensure that the ethernet cable is securely plugged in on either end
Test on WiFi
Try another cable

Cheers

Re: KDL-43W755C ethernet issue

kicsibob — Mon, 03 Oct 2016 17:15:10 GMT

Hi,

I have already been tried:

reboot TV(and pulled out the power cord) - no changes
reboot router(and replaced with another) - no changes
try another cable - no changes
I don't need wifi, no matter that it is working, cabled connection is needed

If the TV is on, no problem, everything works fine.

It looks like a router syslog:

...

Oct 3 16:00:05 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:05 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:07 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:20 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:22 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:22 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:23 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:25 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:42 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:42 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:43 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:47 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:56 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:00:56 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:00:58 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:01:01 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:10:11 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:10:11 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:10:14 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:10:17 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:25:19 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:25:19 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:25:20 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:25:22 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:42:29 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:42:29 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:42:31 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:42:33 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:42:50 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:42:50 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:42:51 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:42:53 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:48:08 ubnt kernel: ESW: Link Status Changed - Port3 Link UP
Oct 3 16:48:08 ubnt kernel: ESW: Link Status Changed - Port3 Link Down
Oct 3 16:48:09 ubnt kernel: ESW: Link Status Changed - Port3 Link UP

....

Re: KDL-43W755C ethernet issue

MiCal1967 — Mon, 03 Oct 2016 18:46:58 GMT

Seems like an issue that happens also on PCs when both Wired and WiFi are active and Network Cards obtain IP and DNS address automatically. I don't know how to adjust or reset all network settings on Android

Try disabling WiFi Network from Advanced Network Settings and check again.

To turn off the built-in wireless LAN

Press the HOME button, then select [Settings] > [Network] > [Advanced settings] > [Built-in Wi-Fi] > [Off].

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66485/kw/disable%20wireless/related/1

Re: KDL-43W755C ethernet issue

kicsibob — Tue, 04 Oct 2016 18:26:54 GMT

Thanks for the reply! Yes it seems, but the tv was never connected to my wireless network, and the built in wifi was turned off.

topic KDL-43W755C ethernet issue in Android TV

KDL-43W755C ethernet issue

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Re: KDL-43W755C ethernet issue