topic Sony Smart TV - purple and green colour in Android TV

Sony Smart TV - purple and green colour

BigBazEL — Sun, 15 Jul 2018 22:01:17 GMT

My Sony Smart TV (KDL-43W), two years old - now shows purple and green colour fault when switched on. Connected to Virgin box but not laptop etc. Crashing TV and box by switching on and off seems to work but is not a complete solution.

Anyone have similar fault and a proper solution ? Thanks !

Re: Sony Smart TV - purple and green colour

Sean_Mc — Tue, 17 Jul 2018 15:24:00 GMT

Hi there,

Welcome to the Sony Community.

I would recommend performing a reset on your TV, which should resolve this issue. You can find more details on how to perform this here.

Let me know if this helps.

Best wishes,

Sean Mc