topic Re: vpn problem in E Series

vpn problem

Pedrohenry2734 — Thu, 11 Dec 2014 11:47:49 GMT

My vpn doesn't work

Re: vpn problem

Thommo — Thu, 11 Dec 2014 12:14:28 GMT

What is it you're trying to do?

Re: vpn problem

Pedrohenry2734 — Thu, 11 Dec 2014 12:48:46 GMT

I try to open the vpn and appear a message then the settings restart

Re: vpn problem

Thommo — Thu, 11 Dec 2014 12:56:57 GMT

What does the message say?

Re: vpn problem

Pedrohenry2734 — Thu, 11 Dec 2014 13:07:05 GMT

"o configurações parou"

Re: vpn problem

Thommo — Thu, 11 Dec 2014 13:14:43 GMT

Try performing a system repair as this will often fix issues however this will factory reset your phone so backup any files etc first

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: vpn problem

Pedrohenry2734 — Fri, 12 Dec 2014 11:37:18 GMT

I did these steps and the message continue appearing

Re: vpn problem

Sachin4u — Fri, 12 Dec 2014 14:03:47 GMT

If you are using Android 4.4.2 then the built in VPN will surely not work even if you repair the phone because it is a bug present in the Android itself. Everyone are facing that issue. This problem can be solved only if Sony provides us with KitKat 4.4.4 update.The only available solution is you can go for some third party applications like VPN in touch etc which you can easily install from Google Playstore.

Re: vpn problem

Pedrohenry2734 — Fri, 12 Dec 2014 14:15:20 GMT

I know, but we have to make Sony solve this problem as soon as possible.

Re: vpn problem

Pedrohenry2734 — Fri, 09 Jan 2015 23:48:24 GMT

Is true that the support of Xperia E1 dual it's over?

Re: vpn problem

Sachin4u — Tue, 09 Jun 2015 14:24:59 GMT

It's really good to see that the issue which we all were facing about VPN setting getting crashed has been finally rectified by Sony. You have to only update your phone to the latest available build version which has been just released few weeks ago.

Even the other problem related to setting which allows you to swipe, pin, password lock your lock screen has been solved. The swipe option is no more faded like before hence you can switch between pattern lock and swipe and back without any problems.

So far Sony has not stopped it's support for us. But please give us Android 4.4.4. We still have other bugs like volume automatically getting lower or higher without our knowledge. That's really bad.

Re: vpn problem

Adamsson — Thu, 30 Jul 2015 13:25:47 GMT

Problem solved with last update 20.1.B.2.29 / R2B