topic Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1 in E Series

Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Tue, 16 Dec 2014 09:33:04 GMT

Hi i have some strange problem on my Sony Experia E1 phone.

I have done 'factory reset' , and now some app with name: ''Manage Settings'' trying to install itself on my Sony Experia E1.

This happen when i turn ''off'' an ''on'' screen. I receive message to install this app, which is from ''unknown source''.

I always refuse this, but app insist to be installed again and again..

In security menu i was disable ''unknown sources''.

What should i do?

Or is this app some system app or something?

I have kit kat 4.4

All programs i was downloaded is from ''play store''.

I can't find that this program is related to any app i already have on phone.

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

Rickard — Tue, 16 Dec 2014 10:30:35 GMT

Do you see this as a notification in the notification bar? If so, slide it down, tap and hold the notification and select App info to see which app this is coming from.

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Thu, 18 Dec 2014 06:41:51 GMT

No, when i try this, i only see viber app.
But viber is always there.
When this happen to me, i receive usual popup window, which ask me what program to use to open this app., and app. name itself as "manage settings" app. I even alow this app to install itself once, and then i find it, and deinstall. But app again come back, ,no mater what i do. I scan for viruses with avast,malwarebites,eset, avira.. nothing fond..

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

Rickard — Thu, 18 Dec 2014 09:39:31 GMT

Does this happen if you start the phone in safe mode?

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Fri, 19 Dec 2014 00:06:13 GMT

I will try this tomorow, but i need all day , because this not happen always.

I don't know when app will decide to offer install, but this happen when i lock and unlock screen..

I decide to install this app, and see what it does.

This app instal itself as ''manage settings''.

App offer itself as system Administrator, and what it does is to: ''monitor unlock screen attempts''.

If i decide to activate app as administrator nothing happen, all is normal.

But if i say no, app again popup and ask for administrator privileg.. Pretty annoying..

Permissions for this app:

-reading and erasing the identity of devices

-modify delete SD card contents

-Find the accounts

-receive data from Internet

-full network access

-retrieve running applications

-display system-level alerts

-control the vibration

-Prevent phone to sleep

-install shortcuts

This is image:

App does not have icon on home screen, icon appears in all apps..

I think, that before i reset phone to factory settings, i also have this app.

I remember that i see this icon before in all apps.. But I did not pay attention to it..

And when i do factory reset, phone delete all apps i installed, but then install app from my mobile provider also.

Is it possible, that this is some app from my provider?

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Fri, 19 Dec 2014 00:16:02 GMT

i also found process used for this app, this is: com.appgp.main

What does this mean?

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

Rickard — Fri, 19 Dec 2014 13:22:54 GMT

I don't have this app in my E1. Have you had any chance to test safe mode yet?

That looks like the package name for the app. You can see the package name for apps using an app like https://play.google.com/store/apps/details?id=com.gijoon.pkgnameviewer (and this apps package name is "com.gijoon.pkgnameviewer").

There's an app in Google Play with that package name: https://play.google.com/store/apps/details?id=com.appgp.main but it doesn't look like that app. Have you installed https://play.google.com/store/apps/details?id=com.appgp.main in your phone?

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Fri, 19 Dec 2014 23:38:16 GMT

Ok. I was start phone in safe mode today , and i will inform you what happens.

I was deinstall 'manage settings' app again.

Then download: pkgnameviewer.

Search all , but i can't find nothing like: ''com.appgp.main''

I never was install this silly app. -''Vietname News''

Don't know what is this at all?

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Sun, 21 Dec 2014 07:52:12 GMT

@Rickard

I tested all day in safe mode, and app with name - ''manage settings'' doesn't appear..

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

Rickard — Mon, 29 Dec 2014 09:24:13 GMT

This indicates that it's an app that you have installed that is causing this. What safe mode does is that it starts the phone without loading any 3:rd party apps.

After you performed the master reset, did you install any app before seeing this?

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Sat, 03 Jan 2015 09:05:35 GMT

Yes i was install:

viber

digital clock widget xperia

zedge

ccleaner

avast

opera mini

uc browser

adobe reader

flash player(official)

advanced task manager

perfect uninstaller

rar

nova launcher

simple rss widget

picsart

aimp

audio recorder(sony)

floating stickies

text edit

should be one of these above..

All apps are from playstore, only flash player is from: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

777m — Tue, 06 Jan 2015 17:58:10 GMT

Rickard thank you for your help, i found problem.

App with name ''com.game.arrangeblock-1.apk'' was problem.

I forget that i was inastall this game after reset my phone.

This game doesn't exist anymore on playstore , probably because of virus.

After i remove this app, problem is gone..

Thank you for all your help..

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

Rickard — Thu, 08 Jan 2015 08:53:10 GMT

Glad to hear that you found the app and thanks for the feedback

Re: Application with name: ''manage settings'' trying to install itself on Sony Experia E1

TGWM — Tue, 24 Mar 2015 12:21:22 GMT

Alright, looking at this so called "application" it is actually a virus designed for the Android KitKat. The virus is a ransomware phone locker. If you download Malwarebytes Mobile from the Google Play store, give it a run and it should find it. I can give you direct instructions on how to do it. If you need any more help, please do not hesitate to contact me or add me as a community friend, I am here to help with your phone questions as wel as the helpful staff of the Sony Forums.

Thanks for visiting!