topic Re: Error message "Camera not available" in E Series

Error message "Camera not available"

Vinnie7 — Tue, 11 Oct 2016 09:42:33 GMT

I've face problem smtyms wid camera. It shows da popup: error! Camera is not available. How can I fix this problem permanently??

Re: Error message "Camera not available"

Christofer — Tue, 11 Oct 2016 10:16:35 GMT

Hi @Vinnie7, I'm sorry to hear that.

Have you noticed if this happens after you have been using a specific app? The error message you see could mean that another app is still using the camera while running in the background.

Next time this happens I suggest that you try closing all running apps and see if that helps. This can be done by tapping the Recent apps key, the small square icon in the bottom right, then either tapping Close all or swipe the apps to the left/right.

Re: Error message "Camera not available"

Vinnie7 — Tue, 11 Oct 2016 15:11:07 GMT

Still not working 😔

Re: Error message "Camera not available"

Christofer — Wed, 12 Oct 2016 14:33:45 GMT

Thanks for getting back to me, sorry to hear that closing all running apps didn't help.

Would it be possible for you to test your phone in safe mode for a while and see if this still happens? In safe mode all downloaded apps will be temporarily disabled so you won't be able to use them until you restart your phone again. I understand if you wouldn't be able to test this for a longer period though.

Re: Error message "Camera not available"

Vovchique — Mon, 17 Apr 2017 05:36:29 GMT

Try to turn off "okay Google" from main screen.