https://community.sony.cz/t5/e-series/won-t-turn-on/m-p/3524350#M2730 <P>My Xperia E5 is turned off and it no longer Lights, it was not due to battery failure, and when connected to the charger alone Turn on the red led light</P> Mon, 17 Apr 2017 02:44:34 GMT Claudia1478 2017-04-17T02:44:34Z https://community.sony.cz/t5/e-series/won-t-turn-on/m-p/3524350#M2730 <P>My Xperia E5 is turned off and it no longer Lights, it was not due to battery failure, and when connected to the charger alone Turn on the red led light</P> Mon, 17 Apr 2017 02:44:34 GMT https://community.sony.cz/t5/e-series/won-t-turn-on/m-p/3524350#M2730 Claudia1478 2017-04-17T02:44:34Z https://community.sony.cz/t5/e-series/won-t-turn-on/m-p/3524351#M2731 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/993822">@Claudia1478</A>,</P><P>Welcome to the community.</P><P>I'm sorry to hear that. I would recommend that you try and force restart your device. To do so press and hold the volume up and the on/off key for 120 seconds, then try charging your device for at least 30 minutes then see if it starts.</P><P>I'd also suggest that you try and temporarily remove any SD- and SIM-card from the device to see if they may be causing this behavior.</P><P>If the phone still won't boot up I would recommend that you get in contact with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A> for&nbsp;assistance with having your device sent in to an authorized service center.</P><P>Let me know how it works out.</P> Tue, 18 Apr 2017 07:12:03 GMT https://community.sony.cz/t5/e-series/won-t-turn-on/m-p/3524351#M2731 Emil 2017-04-18T07:12:03Z