topic Re: no mobile network in E Series

no mobile network

Cset — Tue, 02 May 2017 09:58:41 GMT

My phone won't allow me to make a call and doesn't ring when someone calls me. Says no mobile network

Re: no mobile network

MarlonUk1 — Tue, 02 May 2017 12:05:58 GMT

does this happen when you are on safe mode?

try to change your network type, setting>more>mobile networks>network type,. try 3g only or 2g only

Re: no mobile network

Jonas — Wed, 03 May 2017 06:25:04 GMT

Hi @Cset, sorry to hear about this.

Have you had the time to try what @nolramlb recommend?

If you have and you are still experiencing this behaviour, I would recommend that you try and register on your service providers (operators) network after doing a network search in your phone. To start this network search, go to Settings > More > Mobile networks > Service providers. Now a search will start and when it has been completed, tap on your operators network (marked with a small house icon) and see if you are able to register on it.

Let us know how it goes!

Re: no mobile network

BPMz — Thu, 04 May 2017 11:43:54 GMT

you may have to manually type in your network providers setting if the scan as suggested abovr fails

Re: no mobile network

Sam52 — Tue, 26 Sep 2017 23:24:32 GMT

I am having the same problem tried everything with no success,

Re: no mobile network

Jonas — Fri, 29 Sep 2017 13:50:19 GMT

Hi @Sam52, welcome to our forum and I'm sorry to hear about this.

If you have tried another SIM card in your device as well, try performing a software repair using Xperia Companion.

This will delete all data on the internal storage of the phone, so it is important that you create a backup using Xperia Companion before starting with the repair that you can restore after the repair has been completed.

If you still can't connect to the mobile network, please get in touch with your Local support team and they will arrange a repair for you.

Let me know how it goes!