https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597972#M3958 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1045619">@Joaovictor</A>,</P><P>I'm sorry to hear this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>When you say that your microphone has crashed do you mean you get a error message saying your microphone has crashed or has it simply stopped working?</P><P>You can test your microphone in the built in diagnostics tool, to do so, go to: Settings &gt; About phone &gt; Diagnostics &gt; Test &gt; Microphone. How does the microphone behave in this test?</P><P>I would also recommend that you reboot your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A> to see if this behavior is caused by one of your downloaded apps as these will be temporarily disabled in this mode.</P><P>Let me know how it goes. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Tue, 12 Dec 2017 07:31:30 GMT Emil 2017-12-12T07:31:30Z https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597971#M3957 <P>Xperia E5 microfone just crash</P> Tue, 12 Dec 2017 00:58:36 GMT https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597971#M3957 Joaovictor 2017-12-12T00:58:36Z https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597972#M3958 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1045619">@Joaovictor</A>,</P><P>I'm sorry to hear this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>When you say that your microphone has crashed do you mean you get a error message saying your microphone has crashed or has it simply stopped working?</P><P>You can test your microphone in the built in diagnostics tool, to do so, go to: Settings &gt; About phone &gt; Diagnostics &gt; Test &gt; Microphone. How does the microphone behave in this test?</P><P>I would also recommend that you reboot your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A> to see if this behavior is caused by one of your downloaded apps as these will be temporarily disabled in this mode.</P><P>Let me know how it goes. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Tue, 12 Dec 2017 07:31:30 GMT https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597972#M3958 Emil 2017-12-12T07:31:30Z https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597973#M3959 <P>I did The test in diagnostic and it fails</P> Tue, 12 Dec 2017 10:40:28 GMT https://community.sony.cz/t5/e-series/xperia-e5-microfone-just-crash/m-p/3597973#M3959 Joaovictor 2017-12-12T10:40:28Z