topic Can't open links on my Xperia L in L Series

Can't open links on my Xperia L

fioelizamet — Wed, 20 Nov 2013 08:51:22 GMT

I can't open any links that appear on Facebook, Twitter, any that friends send me in text messages etc. It's only started happening in the last 24 hours. Help please!

Re: Can't open links on my Xperia L

Hampus — Wed, 20 Nov 2013 08:56:59 GMT

Would be great if you could you elaborate. What happens when you try to open a link? What type of links are you unable to open? Do you get the option to open the link with a specific program?

Re: Can't open links on my Xperia L

fioelizamet — Wed, 20 Nov 2013 09:00:32 GMT

I'll tap the link and it will go to browser for a split second but then immediately go back to the link in the message or on facebook or wherever

Re: Can't open links on my Xperia L

fioelizamet — Wed, 20 Nov 2013 09:06:55 GMT

For example theres a link to BBC news on Facebook I can't open. There's also a link to a website I was sent this morning in a text and that won't open.

Re: Can't open links on my Xperia L

Hampus — Wed, 20 Nov 2013 10:09:26 GMT

Are you using Chrome as your browser or have you installed another browser? Can you open the browser without pressing a link, for example that you go to Chrome directly?

If you send a text message to yourself with "www.google.com", can you open this link?

Re: Can't open links on my Xperia L

Annita1 — Wed, 20 Nov 2013 10:45:00 GMT

I have exactly the same problem since yesterday morning.

I can use my apps, but I cannot see any website

Re: Can't open links on my Xperia L

Anuskita — Wed, 20 Nov 2013 12:44:18 GMT

@Hampus wrote:
Are you using Chrome as your browser or have you installed another browser? Can you open the browser without pressing a link, for example that you go to Chrome directly?
If you send a text message to yourself with "www.google.com", can you open this link?

I have exactly the same problem since yesterday morning.

I can use my apps, but I cannot see any website, even sending me a text message with www.google.com and I am not using a different browser

Re: Can't open links on my Xperia L

Hampus — Wed, 20 Nov 2013 13:03:53 GMT

Try the following thing, Settings > Apps > Chrome > Uninstall updates. Then go to Google Play and update Chrome to latest version.

But if this doesn't solve the problem a repair via SUS would be recommended:
www.sonymobile.com/global-en/tools/update-service/

Re: Can't open links on my Xperia L

fioelizamet — Fri, 22 Nov 2013 09:23:07 GMT

Thanks, I just uninstalled Chrome and installed it again and it worked fine.