topic Re: why a motherboard get damage? in L Series

why a motherboard get damage?

Zzel — Sun, 20 Oct 2013 13:18:42 GMT

What are the possible cause/s why the

Motherboard of a phone get damage?

Re: why a motherboard get damage?

Cot88 — Mon, 21 Oct 2013 16:02:31 GMT

Are you sure that the motherboard of your phone is damaged?

Anyway there are different reasons such as a defective part, an accidental fall of of the phone, use of a wrong/broken power supply or battery, overheating....

Re: why a motherboard get damage?

Zzel — Wed, 30 Oct 2013 13:38:39 GMT

There is these 3 repair shops that I've asked and they said that its is the motherboard. I've asked them what are the possible causes, they don't give any reasons.

This is the story. There was this application that I opened accidentally. I thought that the application was just loading, so I’ve waited. Until I've noticed that my phone was overheating and it already hanged up; I just waited for the battery to be empty overnight. And then morning after, I tried to charge the phone, there was this red light indicating that it was charging but there was no picture or image showing that it was really charging.

Re: why a motherboard get damage?

Cot88 — Wed, 30 Oct 2013 14:15:59 GMT

Did you go to the nearest sony service center to obtain a repair? They will replace the correct broken part

Maybe motherboard/CPU was already damaged or the big overheating caused by the hanged app damaged it

If you plug the power supply the led is always red or becomes orange and later green?

Try to remove static electricity: unplug battery, keep pressed power button for two minutes and then replug battery and turn on the device.

Plug it to a PC/Laptop and try if possible to repair firmware with Sony PC Companion

Re: why a motherboard get damage?

Zzel — Wed, 06 Nov 2013 08:37:17 GMT

Thanks for your response. I appreciate it alot Another thing po pala, when I charge the phone there is the red light but after awhile the red light disappear. And Yes, I've already went to a xperia shop, they said that they commonly program the phone if the phone overheated, but they said the phone was not capable to be programmed.

why a motherboard get damage?

Sindhupriya — Mon, 18 Aug 2014 13:21:29 GMT

Am using sony xperia M, Motherboard problem. Just 5 month only i used that mobile. Why soon motherboard damage?

Re: why a motherboard get damage?

Sunanda — Wed, 04 Nov 2015 16:24:10 GMT

I have bought sony X-Peria-L on february 2014. After using 6 months i faced the first problem with the phone- phone switched off all of a sudden and then after sometimes i tried to switch on and it worked. I faced the similar problem in next few days. As it was in warranty for one year, so i went to my nearest service center( which is just beside kalighat metro station at kolkata,west bengal).They informed that mother board of my xperia L mobile is damaged and it is required to be fixed.So i am supposed to submit the phone to them and they will informed once the phone get repaired. After few days i got my phone and it was working since then. Again on august ' 2015 i got the same problem of sporadic switching off for while. I again visited to same service center. After checking the phone they informed me- the mother board of the phone is faulty and i have to buy a new parts of the same and it costs- Rs 9000 around as it was in out of warranty! I became hopeless and firmly believe that sony has given me a mobile with faulty parts. When it was in warranty, they somehow managed to repair it but again the problem revealed after some months because of quality issue. I really felt cheated with the workmanship of this SONY mobile company when quality & customer satisfaction comes first beyond of money for any brand.

Re: why a motherboard get damage?

SUDHARSAN28 — Fri, 22 Jan 2016 06:02:55 GMT

Excuse me I'm having a sony Xperia Z2 it is not working properly.When I plug the charger it is showing the red light and it started blinking then the screen is on and displaying that SONY XPERIA and the screen is off again it is doing continuously what can I do

Re: why a motherboard get damage?

brahmanijwm22 — Mon, 25 Jan 2016 16:54:21 GMT

i Bought sony xperia z3 before completetion of 1 years its start showing problem and on 20 jan 2016 i have given for a service

at the service centre. they told me that the mother board is need to be replaced.i dont whether the sony service center is laying or not but they are asking forRS25000 where in market i can get the same xperia z3 by paying Rs38,000.

the service centre of sony which i have given is ---in country-INDIA

state-pondicherry. plz any one verify whether it really cost RS 25000 for xperia z3 or not

Re: HOW WILL I KNOW THAT MY MOTHERBOARD IS DAMAGED.....

SHUBHAM17085 — Sat, 23 Jul 2016 08:30:42 GMT

@Sunanda wrote:
I have bought sony X-Peria-L on february 2014. After using 6 months i faced the first problem with the phone- phone switched off all of a sudden and then after sometimes i tried to switch on and it worked. I faced the similar problem in next few days. As it was in warranty for one year, so i went to my nearest service center( which is just beside kalighat metro station at kolkata,west bengal).They informed that mother board of my xperia L mobile is damaged and it is required to be fixed.So i am supposed to submit the phone to them and they will informed once the phone get repaired. After few days i got my phone and it was working since then. Again on august ' 2015 i got the same problem of sporadic switching off for while. I again visited to same service center. After checking the phone they informed me- the mother board of the phone is faulty and i have to buy a new parts of the same and it costs- Rs 9000 around as it was in out of warranty! I became hopeless and firmly believe that sony has given me a mobile with faulty parts. When it was in warranty, they somehow managed to repair it but again the problem revealed after some months because of quality issue. I really felt cheated with the workmanship of this SONY mobile company when quality & customer satisfaction comes first beyond of money for any brand.

SAME HERE..... but now they are saying it will cost 14000... i dont how... I bought the phone at 17000...

Re: why a motherboard get damage?

rudra11 — Thu, 02 Feb 2017 10:53:24 GMT

Almost all sony phone has motherboard problem, ithink when it happens consistently company should do something for it. sony care cenres are answers very bad way. my phone also damaged .