topic Re: Fake "internal storage" on Picture? Where is my 2gb Gone? in L Series

Fake "internal storage" on Picture? Where is my 2gb Gone?

Cliff — Sat, 16 Aug 2014 10:39:10 GMT

Hi, I've been having this bug for a long time.

My sony Xperia showing:

Internal Storage > Picture and Videos (2.1 GB)

BUT I DON'T HAVE THAT MUCH PICTURE IN INTERNAL STORAGE!!

Where this 2gb gone? I only have few images left in internal storgae which I believe spend no more than 2 - 4MB.

I always save my pictures and videos in my SD card.

Even the "transfer to Sd card" method only detects 600KB size pics.

When I try to look on my Internal Storage Album, all I have left are those pic (screenshoot) which cost no more than few KB.

I cannot save any game and application data because I do not have any more space on my internal strorage!!

It's impossible for me to keep deleting apps everytime i need a space, and sacrificing it because of this bug.

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

Thommo — Sat, 16 Aug 2014 10:44:40 GMT

There's a hidden folder called .thumbnail and could account for the missing storage - Use a file manager app and check to show hidden files and folders

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

Cliff — Sat, 16 Aug 2014 10:56:51 GMT

thank you so much for the respond!!!

Now before I continue, am I allowed to erase everything inside the thumbnail data (includes the .thumbdata) ?

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

Thommo — Sat, 16 Aug 2014 11:00:16 GMT

Yes but they will come back - When you open the album app and you see your images - Those images are your thumbnails - There maybe thumbnails which are now not needed so in doing so you may free up some space

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

Cliff — Sat, 16 Aug 2014 11:12:23 GMT

it's fixed now!

Thank you so much for the help!!

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

Thommo — Sat, 16 Aug 2014 11:35:00 GMT

No problem

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

carlo12x888 — Mon, 18 Aug 2014 08:23:02 GMT

and delete that .thumbdata so your memory will back in just a minute

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

gigavolt — Tue, 19 Aug 2014 21:15:28 GMT

Solution exists. I tried and it works. It is easy:

Use some browser on your PHONE (not in computer) for example Total Commander:

1) Create FOLDER with the same name as big thumb file ".thumbdata3--XXXXXXX". NOT FILE, but FOLDER!!!

2) Delete FILE .thumbdata3--XXXXXXXXX (DCIM/.thumbnails/.thumbdata3--XXXXXXXX)

(There will not be possible to have folder and file with the same name in one folder. For example create new folder on different place and move it.)

3) If Total Commander shows the same value of free space in phone, switch OFF and ON the phone (normal way) and look into folder "LOST.DIR". Delete files inside.

Thats all. Enjoy.

Xperia L user.

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

tonyjaimy — Sun, 24 Aug 2014 11:36:04 GMT

I have same problem so i deleted internal memory then this is not yet come back to ma phone

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

ManojKumavat — Sun, 28 Sep 2014 14:09:36 GMT

Hi,

Even i am facing the same problem. As of i cannot see any .thumnail folder in the phone's internal storage.

@technical personnel Thommo

Is there any wayout to get rid of this bug permanentaly?

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

Neeha — Wed, 19 Nov 2014 23:10:21 GMT

u all r my saviors really..it helped me so much..thanks alot..dealing with this since months..and one question this happened to me second time like first time its only a 55mb video and i deleted it and nw its 1.6gb so can u suggest hw can i prevent this further..Once again Thanx

Re: Fake "internal storage" on Picture? Where is my 2gb Gone?

hifu — Thu, 08 Dec 2016 08:11:44 GMT

1. down load 'total commander' from google play from your phone.

2. open the application.

3.under storage>sd>0 create folder 'thumbdata3-xxxxxxxx

4 ok

5. open storage>sd>o

6. open DCIM folder.

7.locate 'thumbdata folder3-xxxxxx

8. delete

9.it is all done