topic Re: My phone is doing a lot of crazy stuff i can't bear! in M Series

back cover is slightly open on m4 aqua

aquaman — Mon, 24 Aug 2015 15:21:43 GMT

is it okay to keep slightly opened back cover of m4 aqua dual (coral) ..??

will it cause issue if i go inside water for taking photos?

Re: back cover is slightly open on m4 aqua

Hampus — Mon, 24 Aug 2015 15:40:52 GMT

Hi,

If the back cover is slightly open, I do not suggest that you expose the phone to water. I suggest that you visit nearest service center in this case to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:

http://support.sonymobile.com/global-en/contactUs/

Re: back cover is slightly open on m4 aqua

Kienzel — Mon, 31 Aug 2015 14:20:45 GMT

Is there something i should know? i thought the backs on these were sealed?!

My phone is doing a lot of crazy stuff i can't bear!

M-Gabriel — Sun, 20 Sep 2015 01:10:29 GMT

It's my father's mobile i bought it to him from Saudi Arabia (we live in Egypt) and then we discovered that the back cover is slightly opened from the camera button's location and micro sd's location, the mobile keeps restarting while giving blue screen at first, it also do a lot of crazy stuff like over-heating from the rear camera location while no apps are running and even in safe mode "which i consider the main reason of restarting repeatedly" , copying icons to home screen and random touches on the screen shown as circles, it's also most of the times gets laggy.
If i could visit a Sony service provider in Egypt while the guarantee is from Saudi Arabia, is it Okay? or what should i do?!

Re: My phone is doing a lot of crazy stuff i can't bear!

Uliwooly — Sun, 20 Sep 2015 05:50:53 GMT

@M-Gabriel

Based on your other post, I think it's a hardware problem rather than software

http://talk.sonymobile.com/t5/Xperia-8482-M4-Aqua/back-cover-is-slightly-open-on-m4-aqua/m-p/1039275#M2208

Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: My phone is doing a lot of crazy stuff i can't bear!

Phy — Sun, 20 Sep 2015 05:51:29 GMT

Try repairing the phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/

Re: My phone is doing a lot of crazy stuff i can't bear!

M-Gabriel — Mon, 21 Sep 2015 15:22:24 GMT

@uliwooly
Could it be repaired due to guarantee or not? as it's from another country

Re: My phone is doing a lot of crazy stuff i can't bear!

M-Gabriel — Mon, 21 Sep 2015 15:24:02 GMT

@Phy

I've done a software repair and still the same. I do believe it's a hardware problem due to that openings on the back cover

Re: back cover is slightly open on m4 aqua

DeepsZn — Tue, 31 May 2016 21:15:49 GMT

Hi did u manage to sort out your m4 aqua? I have the exact same issues with blue screen n lagg n having to restart continuously after the back cover became slightly detached..

Re: My phone is doing a lot of crazy stuff i can't bear!

wids — Wed, 11 Apr 2018 19:50:35 GMT

Hi mine was doing this i tried many things (THE CAUSE WAS THE BATTERY ) change it it will be fixed