IMEI gone on Xperia Aqua M4

willybecher — Sun, 15 Apr 2018 17:48:09 GMT

I have a problem with my wifes M4 Aqua...

It stopped working correctly, drains the battery and the IMEI *#06# is shown as zero.

No connection to Google PlayStore, nor to the cellular net (IMEI=0), NFC seemt to work but can't test.

I started the phone, did a backup and restored to factory settings.

It will not let me enter Google PlayStore.

It will not let me repair via USB cable and Sony Companion (both ways update/repair/repair in safe mode don't work).

I get the error message that the download was interrupted during update process in Sony Comapnion, I have no problems here with the connection to the intrenet nor do I have any proxys running...

See screenshot... https://flic.kr/p/23roMsE

[url=https://flic.kr/p/23roMsE][img]https://farm1.staticflickr.com/811/39668763870_89b8f90d93_z.jpg[/img][/url][url=https://flic.kr/p/23roMsE]Bildschirmfoto 2018-04-15 um 19.23.54[/url] by [url=https://www.flickr.com/photos/lichtlautphotographie/]Mike La Bruna[/url], auf Flickr

Any advice would be apreciated.

I have followed several natural things like reboot, try more than once and so on...

It will power on and start into Android in safe mode

topic IMEI gone on Xperia Aqua M4 in M Series

IMEI gone on Xperia Aqua M4