topic Removing this icon? in M Series

Unknown icon in my status bar

Rdev — Sun, 21 Sep 2014 12:16:10 GMT

The red marked icon in my new xperia M2. What is the meaning of this icon??? & how can i remove it?Please reply....

Re: Unknown icon in my status bar

_alexdon_ — Sun, 21 Sep 2014 12:17:13 GMT

Settings-call settings-hearing aids.

Re: Unknown icon in my status bar

Rdev — Sun, 21 Sep 2014 12:53:24 GMT

No hearing aid option in call setting...NB : its kitkat(4.4.2)

Re: Unknown icon in my status bar

_alexdon_ — Sun, 21 Sep 2014 12:55:39 GMT

Strange,I remember this occuring to some users before on E1.You should check how it is in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Unknown icon in my status bar

_alexdon_ — Sun, 21 Sep 2014 12:57:55 GMT

But still are you sure? Here it says yes:

http://blogs.sonymobile.com/about-us/sustainability/accessibility/overview/hearing-aid-compatibility/

Removing this icon?

KingMaster — Wed, 28 Jan 2015 19:44:36 GMT

Can anyone help me? I searched and found nothing 😕
http://i.imgur.com/7HHPCFB.png

Re: Removing this icon?

Uliwooly — Wed, 28 Jan 2015 19:56:08 GMT

Upload the picture to box or dropbox and post the link here as we can't see the picture until its approved

Re: Removing this icon?

KingMaster — Wed, 28 Jan 2015 19:57:31 GMT

http://i.imgur.com/7HHPCFB.png

Re: Removing this icon?

dandy63 — Wed, 28 Jan 2015 20:01:18 GMT

This is the Hearing Aid icon....go to Settings - Call & scroll down to Hearing Aids & make sure its unticked :smileysmileywink:

Re: Removing this icon?

Uliwooly — Wed, 28 Jan 2015 20:05:29 GMT

For more info on icons

http://support.sonymobile.com/global-en/xperiam2aqua/userguide/Icons-in-the-status-bar/

Re: Removing this icon?

KingMaster — Wed, 28 Jan 2015 20:08:33 GMT

http://i.imgur.com/tlK0iLg.png
http://i.imgur.com/qabDPgw.png
http://i.imgur.com/1JcJF6v.png
not found '-'

Re: Removing this icon?

Uliwooly — Wed, 28 Jan 2015 20:13:57 GMT

That's quite odd, it should be under TTY mode, what about

settings > accessibility?

Re: Removing this icon?

dandy63 — Wed, 28 Jan 2015 20:17:52 GMT

Also have a look under the ADDITIONAL settings

Re: Removing this icon?

KingMaster — Wed, 28 Jan 2015 20:20:17 GMT

I found nothing 😕

Re: Removing this icon?

Uliwooly — Wed, 28 Jan 2015 20:31:04 GMT

That's odd, restart your phone and check again, also settings > apps > all > SmartConnect, do you recall when or how this appeared?

Re: Removing this icon?

KingMaster — Wed, 28 Jan 2015 20:38:18 GMT

Not found. started yesterday

Re: Removing this icon?

Uliwooly — Wed, 28 Jan 2015 20:51:18 GMT

Try my suggestion.

Re: Removing this icon?

dandy63 — Wed, 28 Jan 2015 20:57:06 GMT

I've just read that the M2 is not even Hearing Aid compatible & does not even have the option to turn on or off this feature

If that is the case why is the icon there.............3rd party app??????????????????

Re: Removing this icon?

KingMaster — Wed, 28 Jan 2015 21:04:37 GMT

WHAT should I do now?

Re: Removing this icon?

Uliwooly — Wed, 28 Jan 2015 21:13:16 GMT

@dandy63 That's not accurate information, the M2 does support this

http://blogs.sonymobile.com/about-us/sustainability/accessibility/overview/hearing-aid-compatibility/

Xperia M2	D2305	M3	T3	GSM/WCDMA
Xperia M2	D2306	M4	T3	GSM/WCDMA
Xperia M2 Aqua	D2406	M3	T4	GSM/WCDMA
Xperia M2 Dual	D2302	M3	T3	GSM/WCDMA