topic Re: Operation while charging in Other/General

Operation while charging

Sat, 12 Nov 2011 16:29:37 GMT

While charging via USB the touchscreen behaves erratically to the point where the phone is completely un usable and can't even be unlocked. It works just fine though while charging from the mains.

Is this the same for everyone or is it just mine that has this behavior?

Have already tried reinstalling all software etc to fix it.

Re: Operation while charging

slimshaddy — Sat, 12 Nov 2011 16:50:49 GMT

i got the same issue

i mean you face this problem while connected to your pc right ??

i had the same bug..

ok..

dial *#*#7378423#*#* in your dial pad..

then select service test..

then touch screen..

check your touch screen..it will work ok..

then connect your phone to your pc..then test the same touch screen and post the pic here..

check it..

Re: Operation while charging

slimshaddy — Sat, 12 Nov 2011 16:54:55 GMT

http://talk.sonyericsson.com/message/91941#91941

check out this thread..

and test your result first and see the images i uploaded in the thread..

Re: Operation while charging

Sat, 12 Nov 2011 17:08:10 GMT

Thanks for the reply, i did as you said and here is the pic that i get from performing one vertical line down the centre of the screen. So obviously this is not functioning correctly.

Re: Operation while charging

slimshaddy — Sat, 12 Nov 2011 17:22:52 GMT

so this is when you have your cable plugged in your pc right ??

did you see my pic,,its the same..

so i went to the service centre for the same..

and then with their pc the arc worked flawlessly.. and i was like what :smileyplain::smileyconfused:

i connected my arc with my usb cable as well as i tried to connect with their usb cable but it worked with no faults..

then i went to my friend's house..connected the phone and voila..it worked flawlessly again..

so when i came back home , connected it to my pc and the problem reappeared..

so basically this means there was some problem in my pc and i think its there in yours too..

so i just avoided this issue..

so your solution - just try to connect your phone with a differnt pc..it will work flawlessly

i'm 100% sure..

Re: Operation while charging

slimshaddy — Sat, 12 Nov 2011 17:26:29 GMT

this was my result on my pc.. the same

Re: Operation while charging

Sat, 12 Nov 2011 17:47:46 GMT

Yes that was a pic while connect to pc, not connected to pc works perfectly.

At least it's good to know it's not a direct fault with the phone itself, and more related to the pc it's connected with.

Thanks for the help.

Re: Operation while charging

slimshaddy — Sat, 12 Nov 2011 17:50:40 GMT

hmm mark the thread as answered..and please check it with a different pc and post it here