topic Re: Can't send Picture Messages in Other/General

Can't send Picture Messages

Mon, 02 Jul 2012 13:07:04 GMT

I'm on T-Mobile (UK) and can't send picture messages. I've gon through all the help on the t-mobile site but nothing has worked. Does anyone know how to fix this problem?

Thanks

Re: Can't send Picture Messages

Nessa — Tue, 03 Jul 2012 02:22:09 GMT

Have you tried to set up the MMS service manually?

Re: Can't send Picture Messages

Tue, 03 Jul 2012 07:28:43 GMT

I've followed instructions from the t-mobile website to add an APN but that hasn't helped. I can send pictures when I'm connceted to wi-fi but can't send when only on mobile signal

Re: Can't send Picture Messages

Uliwooly — Tue, 03 Jul 2012 07:31:28 GMT

Picture Messages (MMS) MUST go through your network not wifi, so you do need a data plan.

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Re: Can't send Picture Messages

Tue, 03 Jul 2012 07:33:05 GMT

I do have a data plan with T-mobile it covers everything

Re: Can't send Picture Messages

Uliwooly — Tue, 03 Jul 2012 07:35:12 GMT

and are you certain that you have the correct APN settings, your data it's on and that it's working?

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Re: Can't send Picture Messages

Tue, 03 Jul 2012 07:39:11 GMT

Yes used the settings they gave me on the t-mobile site and the plan is up and running

Re: Can't send Picture Messages

Uliwooly — Tue, 03 Jul 2012 07:45:34 GMT

are you aware that you need 2 APN settings?

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Re: Can't send Picture Messages

Uliwooly — Tue, 03 Jul 2012 07:46:32 GMT

settings -> wireless & networks -> mobile networks -> access point names -> MENU -> add New

Name: T-Mobile Internet

APN: general.t-mobile.co.uk

Proxy:

Port:

Username: t-mobile

Password: tm

Server:

MMSC: http://mmsc.t-mobile.co.uk:8002/

MMS proxy: 149.254.201.135

MMS port: 8080

MMS protocol: WAP 2.0

MCC: 234

MNC: 30

APN type: * (Just has an * in the field)

Name: Picture Message

APN: general.t-mobile.co.uk

Proxy:

Port:

Username: user

Password: *** (Don't know password but it has 3 *'s in the field)

Server:

MMSC: http://mmsc.t-mobile.co.uk:8002/

MMS proxy: 149.254.201.135

MMS port: 8080

MMS protocol: WAP 2.0

MCC: 234

MNC: 30

APN type: mms

Menu > save

repeat

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Re: Can't send Picture Messages

Tue, 03 Jul 2012 07:49:02 GMT

at the moment I have 5 apns for Tomile MMS

Re: Can't send Picture Messages

Uliwooly — Tue, 03 Jul 2012 07:52:15 GMT

delete them all, uninstall mcafee, taskillers, other antivirus and battery apps and add those 2 APN bellow

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Re: Can't send Picture Messages

Tue, 03 Jul 2012 08:01:13 GMT

That's sorted it cheers

Re added the info on T-Mobile site and it's worked

Thanks

Re: Can't send Picture Messages

Uliwooly — Wed, 04 Jul 2012 00:02:48 GMT

Anytime

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Re: Can't send Picture Messages

Susanmelody — Fri, 08 Dec 2017 02:08:15 GMT

What is mms and how to set it up. When I send picture it is on qued sending.