topic My Xperia S keeps crashing and goes off in Other/General https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938007#M23283 <HTML><HEAD></HEAD><BODY><P>It crashed 3 times now in the last 2 days. For no reason at all or even if im on my browser my phone just turns off. Should I be worried? At first I thought it's because I have my phone in charge status and it couldnt handle the heat while gaming etc, but now it also happens when its not charging and nothing is running.</P></BODY></HTML> Thu, 05 Jul 2012 12:56:56 GMT 2012-07-05T12:56:56Z My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938007#M23283 <HTML><HEAD></HEAD><BODY><P>It crashed 3 times now in the last 2 days. For no reason at all or even if im on my browser my phone just turns off. Should I be worried? At first I thought it's because I have my phone in charge status and it couldnt handle the heat while gaming etc, but now it also happens when its not charging and nothing is running.</P></BODY></HTML> Thu, 05 Jul 2012 12:56:56 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938007#M23283 2012-07-05T12:56:56Z Re: My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938008#M23284 <HTML><HEAD></HEAD><BODY><P>once back up all your data and perform a master reset.</P></BODY></HTML> Thu, 05 Jul 2012 13:34:46 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938008#M23284 2012-07-05T13:34:46Z Re: My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938009#M23285 <HTML><HEAD></HEAD><BODY><P>Do you think it's a software crash? And thanks I will do that later. I hope it works</P></BODY></HTML> Thu, 05 Jul 2012 13:36:10 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938009#M23285 2012-07-05T13:36:10Z Re: My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938010#M23286 <HTML><HEAD></HEAD><BODY><P>There is every possibility of software crashing.</P></BODY></HTML> Thu, 05 Jul 2012 13:38:49 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938010#M23286 2012-07-05T13:38:49Z Re: My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938011#M23287 <HTML><HEAD></HEAD><BODY><P>I agree, however if this does not resolve the issue, try performing a software repair using the PC Companion software.</P><P></P><P><A href="http://www.sonymobile.com/global-en/tools/pc-companion/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/pc-companion/</A></P></BODY></HTML> Fri, 06 Jul 2012 05:03:03 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938011#M23287 Jake-SonyXperia 2012-07-06T05:03:03Z Re: My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938012#M23288 I had this issue with my phone.<BR /><BR />NOTE: Factory reset did NOT work for me! My assumption is, the error just gets reloaded?...<BR /><BR />SOLUTION: As per Jake-SonyXperiaSupport the only method that fixed the issue was a software repair using the Sony PC Companion software.<BR /><BR />Many thanks to Jake-SonyXperiaSupport, my phone is fixed!<BR /><BR />Sony Xperia SP (C5303) Fri, 27 Jan 2017 18:59:52 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938012#M23288 HomerJSimpson 2017-01-27T18:59:52Z Re: My Xperia S keeps crashing and goes off https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938013#M23289 <P>Glad to hear it&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/939176">@HomerJSimpson</A>, and thank you for your kind words <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P><P>Let us know if you have any other issues.</P> Sun, 29 Jan 2017 23:10:34 GMT https://community.sony.cz/t5/other-general/my-xperia-s-keeps-crashing-and-goes-off/m-p/2938013#M23289 Jake-SonyXperia 2017-01-29T23:10:34Z