topic Re: My sony Xperia U is restarting automatically in Other/General

My sony Xperia U is restarting automatically

naveen_kandakur — Mon, 18 Jun 2012 07:17:23 GMT

Hi All,

I bought new sony xperia U 15 days back phone is good but i am facing following problems please help me in this regard

problems:

1) My phone get restarts automatically some times

2) Some times Data traffic symbol(H) will not disappear even datatrafic is disabled

- when this issue appears i am not able to access internet event after enabling data traffic also

- Issue resoles after restart of the phone its irritating to reastart phone again and again

Re: My sony Xperia U is restarting automatically

Uliwooly — Mon, 18 Jun 2012 07:20:33 GMT

repair your phone with either SUS or PCC

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Re: My sony Xperia U is restarting automatically

Uliwooly — Mon, 18 Jun 2012 07:20:59 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: My sony Xperia U is restarting automatically

naveen_kandakur — Mon, 18 Jun 2012 10:09:35 GMT

Thanks for the info, It works great....!

Re: My sony Xperia U is restarting automatically

Uliwooly — Fri, 22 Jun 2012 03:54:07 GMT

Anytime

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Re: My sony Xperia U is restarting automatically

angelasruthi — Thu, 01 Nov 2012 03:55:38 GMT

hi ,

Same problem. even after doing repair. it is still restarting qutomatically

just 1 week back i got my mobile. this problem occurs from the day i bought the mobile.

please suggest a way to repair it.

Re: My sony Xperia U is restarting automatically

Uliwooly — Thu, 01 Nov 2012 04:34:10 GMT

how old is your SIM card? is it a mini sim or did you trimmed it? if the later then get a brand new mini sim card

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: My sony Xperia U is restarting automatically

angelasruthi — Thu, 01 Nov 2012 04:46:50 GMT

hi uliwolly,

Thanks for your prompt reply.

how old is your SIM card? is it a mini sim or did you trimmed it? if the later then get a brand new mini sim card

Its a normal sim and is about 3yrs old. I didnot do anything other than inserting it into my mobile as in user guide. BTW, i could make calls , send messages and connect to net. etc

And i dont under stand ll this has anything to do with the mobile functionality?

Many thanks.

Re: My sony Xperia U is restarting automatically

Uliwooly — Thu, 01 Nov 2012 05:02:27 GMT

I would still replace it, 3years old it's quite old, it will help to narrow down the issue.

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: My sony Xperia U is restarting automatically

angelasruthi — Thu, 01 Nov 2012 05:07:49 GMT

HI uiwolly,

yes i will try that. but it might take take some time. and may i know th reason?

Re: My sony Xperia U is restarting automatically

angelasruthi — Thu, 01 Nov 2012 05:13:23 GMT

and changing a sim needs means a lot to me. as i have to update many things with my new number which is a long process.

Re: My sony Xperia U is restarting automatically

Uliwooly — Thu, 01 Nov 2012 05:13:58 GMT

I've seen issues like that and it's all bc of the SIM card

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: My sony Xperia U is restarting automatically

angelasruthi — Thu, 01 Nov 2012 05:24:33 GMT

and i forgot to mention , it is often showing ".com.android..bla bla .." is not responding would you want to force to close it or wait ..some thing like this. this is clue less.

this beahves as if i am using it for ages. i didnt use it properly for even one day. and i am sorry to say that this is totally annoying . i paid 15K and bought problems instead of a mobile..

Re: My sony Xperia U is restarting automatically

Uliwooly — Thu, 01 Nov 2012 06:21:03 GMT

1st remove the sim card

2ndrepair your phone with SUS

3rd do NOT restore anything, not settings, apps, etc

4th remove mcafee

see if the problem it's gone

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: My sony Xperia U is restarting automatically

mtahaalam — Thu, 01 Nov 2012 08:01:31 GMT

Hi there,

Those who are suggesting to change the sim are completely pathetic advices. Sims are based on particular standards and Phone Resets have nothing to do with it.

You are requested to observe your Applications that are always running. Remove the unwanted application and check for FREE RAM (CLICK IT ON BOTTOM LEFT WHEN CLICKING RUNNING APP) and clear the cache memory there aswell.

Also if you still have mcafee, uninstall that aswell. Remove the apps that pops in advertisements and do not download apps from UNKNOWN resources.

Hope this solves the mystery! 😃

Regards,

Taha

Re: My sony Xperia U is restarting automatically

Uliwooly — Thu, 01 Nov 2012 16:42:34 GMT

lol seriously?

make sure the phone it's on > remove the SIM card (while the phone it's on) what happen when you do so?

keep in mind forum rules for your next posts

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: My sony Xperia U is restarting automatically

Arnab — Thu, 01 Nov 2012 19:40:41 GMT

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Re: My sony Xperia U is restarting automatically ,,

bernet — Tue, 21 Nov 2017 15:01:48 GMT

where to get those things pcc,SUS repairing tool

Re: My sony Xperia U is restarting automatically

bernet — Tue, 21 Nov 2017 15:06:22 GMT

no it is about that since i changed the sim card and put a new one still does the same ,,but now i went to update ,,still updating,, let me waiting and see