topic Re: Xperia Ion battery power drops from 20% to 1% in Other/General

Xperia Ion battery power drops from 20% to 1%

dbay — Wed, 19 Dec 2012 17:28:52 GMT

Hello, I've got my new Xperia Ion phone.

The interesting thing that i've noticed that really bothers me that when my battery power reduces to 20% of power it drops to 1% after few minutes.

After that the phone shuts down.

I couldn't find any setting in my phone that do that, so I believe the reason is not the settings.

Did anyone experienced such thing and can help me to solve this issue?

Thanks

Vlad.

Re: Xperia Ion battery power drops from 20% to 1%

Jake-SonyXperia — Thu, 20 Dec 2012 23:01:43 GMT

This could be related to a software issues, is this something that is constant or does this only occur randomly?

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Re: Xperia Ion battery power drops from 20% to 1%

Deepu1989 — Fri, 21 Dec 2012 03:24:42 GMT

I have the same problem too but it doesn't happen all the time which is even more worse cause you don't know whether your phone will turn off or not.

Re: Xperia Ion battery power drops from 20% to 1%

dbay — Fri, 21 Dec 2012 07:46:36 GMT

Well, I have my phone only for two weeks its completely new and this problem accurs each time i reach 20% - 26% of battery power depends on the phone usage at that specific moment, for instance if the battery level is 30% and I start intensively use my phone (facebook + skype and radio on the background) which very strains the battery, the battery power will drop somewhere arround 24%-26% and if there's a normal phone usage the battery drops to 1% when it reaches 20%, but it never gets to 19% and drops. I allready talked to Sony Support, they sent me the link to software update, but it didn't help, same problem remains on the updated version too.

If the problem is not in software, i think the problem is that Ion's battery comes built in, which I think is not so good, because all Lithium Ion/Polymer batteries that remain inside devices for a long time without use slowly get discharged and when those batteries voltage lowers under 3.0 volt it hurts the battery and the battery keeps much less time, and it's power sudenly drops when the device requres more current.

But from the other side if the battery is hurt, why it's power drops only around specific battery level (20%-26%)

Anyway, Sony please investigate this thing, before I order a new battery

Cheers, Vlad.

Re: Xperia Ion battery power drops from 20% to 1%

XAlaa — Sat, 22 Dec 2012 05:27:02 GMT

Hello, I have the same problem, I was informed to reinstall the system but it didn't solve the problem but actually it'll keep growing like now yours is shutting down at 26% the next time it'll shut down at 30% and then 35% .. etc I really hope that Sony fix this issue quickly before we shift to Samsung Galaxy

Re: Xperia Ion battery power drops from 20% to 1%

dbay — Sat, 22 Dec 2012 11:43:13 GMT

Hi XAlaa, first of all the battery issue is not the reason to shift to Samsung or any other phone. Becides, Sony makes much better products then Samsung, I'm telling you as a person that had Galaxy S i9000 and Galaxy S3.

I'm sure the main reason of this problem is that some Sony Ion phones remain to long on the shelf without charging before someone buys it, and battery gets totaly discharged. As I described in my previos post, this couses damage to the battery.

The bottom line, the only reason to fix it is to replace the battery.

Good luck guys.

Re: Xperia Ion battery power drops from 20% to 1%

Deepu1989 — Sun, 23 Dec 2012 16:39:18 GMT

Hello jake, the battery issue happens like once in 5 or 6 times when it reaches 30% for me. Now there's a problem with the facebook inside xperia feature. It fails to update. Could you please let me know about how to get rid of theses two issues cause it's very frustrating as my phone is not even two months old.

Re: Xperia Ion battery power drops from 20% to 1%

xavier88 — Sun, 23 Dec 2012 16:48:24 GMT

hi..is this problem solved?i have the same issue with my phone too..bought it 3 months ago, now my battery suddenly drop from 20% to 1%..then it shut down. It's very annoying, i wonder is it the software problem or the battery problem..i checked in other topic about the same problem happend with other xperia model, this is mostly caused by software/firmware problem..

i hope sony has a good answer/solution to this..as what i notice there are already several people facing the same problem...thanks

Re: Xperia Ion battery power drops from 20% to 1%

dbay — Mon, 24 Dec 2012 21:59:49 GMT

Hello guys.

It looks like I've found the reason for battery power drop from 20% to 1%.

And the reason is the background process which is "Power Saver" look at the attached image.

Here is the way to shut it down:

Go to your Sttings => Apps => Running. Now find "Power Saver" process, tap on it to enter inside, then tap on STOP button. Thats it.

Now remeber this process starts to work each time you restart the phone. I couldn't find the way to uninstall it yet, but i'll try to find a way and post it here.

Try it and post here whether it worked for you or not.

Good luck.

Vlad.

Re: Xperia Ion battery power drops from 20% to 1%

xavier88 — Tue, 25 Dec 2012 06:00:19 GMT

owh..thnks for the tips..haven't been able to try that..by the way, i already send my phone to service centre..have to wait couple of days for them to dignose n fix things...huhu

Re: Xperia Ion battery power drops from 20% to 1%

ps_ashokumar — Fri, 28 Dec 2012 17:45:45 GMT

same problem for my xperia ion. i bought before 1 week nly. battery dorps 45% to 1% and shutdowning. plz help. i really disappointed wid sony ion

Re: Xperia Ion battery power drops from 20% to 1%

dbay — Fri, 28 Dec 2012 19:34:22 GMT

Dude, please read all posts, the answer for your problem was posted earlier.

Re: Xperia Ion battery power drops from 20% to 1%

ps_ashokumar — Fri, 28 Dec 2012 19:40:01 GMT

yes dude. i try all. but not work out. plz help

Re: Xperia Ion battery power drops from 20% to 1%

yeehwai — Sun, 03 Mar 2013 15:29:58 GMT

i have the same problem too!bt mine one is more worst than u.my one juz brought for a month and it shutting down whn the battery is 70%.pls help me!!

Re: Xperia Ion battery power drops from 20% to 1%

dbay — Sun, 03 Mar 2013 17:05:32 GMT

Dude, did you try to shut down baterry save mode? If not read my post on the first page where I explaned how to do that. This might help.

Re: Xperia Ion battery power drops from 20% to 1%

yeehwai — Mon, 04 Mar 2013 07:22:44 GMT

i had read all of ur post,bt it dint work.u said wanna replace another new battery,bt tis hp i juz brought for 1 month ago,hw cn i replace it soon.abt the powersaver,i had follow wat u had said,bt it dint work out too..><</p>

Re: Xperia Ion battery power drops from 20% to 1%

huysteven168 — Mon, 01 Apr 2013 12:07:52 GMT

just do this,i've fixed it maybe

For those of you who had the Sony X10, you knew that there was a battery calibration method. I won't go into detail about how it worked, but this is very similar so X10 users should be familiar.

Here's how it works:

Step 1: Charge battery to 100%
Step 2: While phone is still plugged into charger, hard reset phone (volume up + power)
Step 3: When phone turns off, unplug charger
Step 4: Turn on phone (Note: If calibration is needed, battery percentage will be less than 100%!)
Step 5: Plug in charger and charge to 100%
Step 6: Repeat until battery percentage is 100 upon restart.

WARNING: THIS IS UNTESTED. I AM NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS TO YOUR DEVICE.

Your battery percentage should increase incrementally with each restart. Example: if on first restart, your battery reads 94%, then it should read 95 or 96% on the next restart.

Please test and report back. After doing this twice my battery life seems much better (currently down to 57% on 8.5hrs of moderate use). Today is the first day, so I'm not sure if it's just an anomaly. Any feedback is appreciated!

Sony Ion - Rom: LT28H 4.0.4 ICS BABY! - Kernel: Stock (waiting for DEVs )
Samsung Captivate - Rom: ICSSGS 4.0.3 - Kernel Semaphore 1.0.0
Sony Ericsson X10 - Rom: Oodie Prime - Kernel: Oodie's FXPMod

Re: Xperia Ion battery power drops from 20% to 1%

ps_ashokumar — Sun, 28 Apr 2013 14:55:31 GMT

finally i got solution for my xperia ion. Download Du Battery Saver Pro apps. its working. try it n tel me.finally happy after installed that apps

Re: Xperia Ion battery power drops from 20% to 1%

viva — Fri, 03 May 2013 14:53:03 GMT

i have the same batter dropping issue to 1% ..did turning off the built-in power saver fixed your battery drainage ?

Re: Xperia Ion battery power drops from 20% to 1%

ps_ashokumar — Fri, 03 May 2013 15:00:18 GMT

yes 100% sloved. try n see and reply me...