topic Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop) in Other/General

Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 02:00:07 GMT

Hi, greetings!

can anyone help me? I've been having this continous and annoying reboot loop problem since yesterday in my Xperia Arc. It started when the phone started to lagg a bit then i tried removing the battery from the case, tried turning it on after a few minutes then this reboot loop started to occur. Since then it hasn't made a single successful boot. Tried connecting it to a PC to try and solving it using a PC companion but the app can't recognize the device due to consistent reboot looping. I tried removing the SD card and/or the SIM as it might cause the problem, I aslo tried inserting a small bit of paper as everyone suggests online inside the battery case, still no luck. .any ideas?

P.S.

I tried browsing for some ideas for repair in these forums but the processes kinda confuses me. I just need a clean and easy repair ASAP. Thanks guys!

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 02:09:24 GMT

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 02:26:01 GMT

thanks will try that in a bit. does it need reformatting and stuff?

plus how do i get my device be recognized in these tools/apps for repair? it keeps on rebooting 😕

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 03:21:32 GMT

I cant get my device be recognised in my pc. .it keeps on rebooting. .i can't back my files up. .help? any ideas?

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 03:25:26 GMT

remove the battery > do NOT try to turn it on > install SUS > restart your PC > run SUS > press and hold back then connect the usb cable > do NOT release the back button > and wait, if that doesn't work restart your PC > disable your firewall and antivirus > run SUS and try again

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 03:47:25 GMT

got it. .it has been recognised. thanks.

one more thing, is there a way to backup atleast my contact list in my phone w/o the need for my phone to turn on? coz it just keep on rebooting. I can't transfer my contact list to my SD card 😕

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 03:53:20 GMT

not at all unless you had backed up your contacts with

the backup & restore app

synced with google

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 03:54:52 GMT

oh. .ok. .then I have no choice then. .ill just follow the instructions showed by SUS and hopefully it solves the rebooting issue. Best hopes! Thanks mate!

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 03:58:42 GMT

anytime

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 04:03:23 GMT

Hi it's me again. I kinda have a weird hypothesis on why my phone keeps on restarting. .

I tried so hard to boot my phone as long as possible keeping it from restarting. .and noticed that my bluetooth and wi-fi ticker is on. So i turned them off. .suddenly the rebooting stops. .now it works perfectly fine 😕

what could be the problem here? I am so confused 😕

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 04:06:35 GMT

that's odd, it could be an app acting up

remove any of the following apps, you don't need them

taskillers

task managers

antivirus

ram apps

booster apps

battery apps

also which android version and build number do you have?

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 04:14:53 GMT

i have none except an avg antivirus. .should i remove it? It has this anti-theft thingy so i keep it. .just in case I lose sight of my phone lol.

thanks again! big help mate!

i have an android version of 4.0 ICS I upgraded it last year. do you think I need to downgrade my android? That would s*ck bigtime 😕

Build #: 4.1.B.0.431

Message was edited by: JChris

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 04:24:57 GMT

found an interesting topic regarding this bluetooth reboot loop problem. .although it seems to be an awful issue why sony why?

here's the link: http://talk.sonymobile.com/thread/101725

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 05:08:32 GMT

you should remove it, try to use this instead for antitheft

http://www.xperiablog.net/2013/02/18/my-xperia-leaked-now-available-to-download-for-all/

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 05:09:42 GMT

I don't have that issue with my Xperia Arc, or at least I didn't, I did downgrade it to GB as its a lot faster

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 05:10:17 GMT

if you want to downgrade

how to manually downgrade, update, root

http://talk.sonymobile.com/thread/38251

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 06:01:57 GMT

thanks! big help mate! maybe ill be downgrading afterall. .hope i don't ruin anything in the system along the process of doing so. haha thanks!

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 06:10:46 GMT

make sure to backup your current firmware (all the info is on the link) and if something goes wrong you can re-start the whole process all over again

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

JChris — Mon, 17 Jun 2013 06:13:54 GMT

yep! thanks! big help! will keenly follow every instructions given. lol best hopes!

Re: Sony Ericsson Xperia Arc (LT15i) keeps on restarting itself (reboot loop)

Uliwooly — Mon, 17 Jun 2013 06:23:52 GMT

anytime