topic Re: phone screen is locked, keyboard is changed and i can't enter my password. in Other/General

phone screen is locked, keyboard is changed and i can't enter my password.

tmchedlishvili — Mon, 09 Sep 2013 07:28:03 GMT

hello

my phone is Sony Xperia Tipo ST21i, and i have problem about unlock screen, i know password, but accidentally keyboard language changed, i don't know how. now i want to switch my phone.. please help me if you know how to fix this, i have seen many things but nothing works for me. how i can reset software or change keyboard language?

thanks.

Re: phone screen is locked, keyboard is changed and i can't enter my password.

Uliwooly — Mon, 09 Sep 2013 08:14:52 GMT

Repair your phone with either PC Companion or Sony Update Service

Re: phone screen is locked, keyboard is changed and i can't enter my password.

Uliwooly — Mon, 09 Sep 2013 08:15:03 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos

Re: phone screen is locked, keyboard is changed and i can't enter my password.

tmchedlishvili — Mon, 09 Sep 2013 08:52:58 GMT

i tried this and it tels me than phone screen is locked and asks me to unlock this..

Re: phone screen is locked, keyboard is changed and i can't enter my password.

Uliwooly — Mon, 09 Sep 2013 08:58:36 GMT

use SUS not PCC

Re: phone screen is locked, keyboard is changed and i can't enter my password.

tmchedlishvili — Tue, 10 Sep 2013 04:45:33 GMT

tank you very much

Re: phone screen is locked, keyboard is changed and i can't enter my password.

Uliwooly — Tue, 10 Sep 2013 15:34:12 GMT

Let us know if it work

Re: phone screen is locked, keyboard is changed and i can't enter my password.

wanjiag1 — Tue, 05 Apr 2016 12:08:14 GMT

Did this ever get sorted, am in the same fix?