topic Re: USB Devices disabled error! in Other/General

USB Devices disabled error!

Harsha — Sun, 01 Sep 2013 08:04:55 GMT

Hi,

It's been a week already. I am not able to recognize my xperia p in PC, cannnot charge without shutting down the phone, unable to restore/update via any modes(volume up/down).

Whenever I connect the Sony charger, it says 'USB devices disabled error, consuming more power than expected'. It won't charge. When I shut down the phone, it starts charging and charging icon is displayed. If I switch on the phone while charging, sometimes it stops charging, and sometimes it continues charging!

I tried all possible ways, SUS, PC Companion, emma tool. Phone just doesnt get recognized PC.

I live in India, been to sony ericsson service centers before, they are not so reliable. they fix some problem and introduce some other.

So, I am hoping for DIY solution. I think, somehow if I am able to reset the software through PC through PC companion or SUS it'll be okay. But I am not able to do that since phone is not getting recognized by PC in any mode.

I tried reset factory settings in my phone, but no help. Problem still remains.

Couple of times I tried draining down the battery completely, and then charging but still no luck.

Please advise

Re: USB Devices disabled error!

_alexdon_ — Sun, 01 Sep 2013 14:13:12 GMT

Try to enable usb debugging mode in developer options,connect after.Reply with what happens.

Re: USB Devices disabled error!

Harsha — Sun, 01 Sep 2013 18:48:48 GMT

Thanks for reply. I enabled USB debigging in developer option and reconnected. But still no luck. Device is not getting recognized

Re: USB Devices disabled error!

_alexdon_ — Sun, 01 Sep 2013 19:02:22 GMT

Reinstall PCC,connect the phone so the drivers are reinstalled.What windows are you using?

Re: USB Devices disabled error!

Harsha — Mon, 02 Sep 2013 01:56:04 GMT

Windows 7. I connected to different PCs, it's not recognized by any PC. I will reinstal PC companion and let you know result

Re: USB Devices disabled error!

_alexdon_ — Mon, 02 Sep 2013 12:29:32 GMT

That could be something bad.Still,reply after you reinstall PCC.

Re: USB Devices disabled error!

Harsha — Mon, 02 Sep 2013 15:47:56 GMT

I reinstalled PCC, but still phone is not getting detected.

Re: USB Devices disabled error!

_alexdon_ — Mon, 02 Sep 2013 19:22:40 GMT

If you say your phone is not detected by any computer,you could try using another usb cable.If that does not fix your problem,take the phone to a sony center,for a quick look.Maybe it is hardware fault.

Re: USB Devices disabled error!

Harsha — Mon, 02 Sep 2013 19:44:42 GMT

Trying another USB cable is also done. No luck. What hardware fault could cause this problem

Re: USB Devices disabled error!

_alexdon_ — Tue, 03 Sep 2013 16:23:15 GMT

I do not know,take the phone to a repair center so they can tell you.

Re: USB Devices disabled error!

Harsha — Sat, 07 Sep 2013 10:05:39 GMT

I purchased this phone in Shanghai and its in warranty. Apparently, I can't service this in India even after paying money. They just won't touch it. Can anyone tell me service centers in Shanghai? English speaking?

Re: USB Devices disabled error!

Asatur1 — Mon, 03 Feb 2014 18:58:24 GMT

Try to factory reset your phones.. I have the same problem.. But it gone after I perform factory reset.

Re: USB Devices disabled error!

Shashikant-Oman — Sun, 23 Mar 2014 09:34:09 GMT

Hello

Even I faced the same problem and the phone charges only when shut down.

My phone started working normaly, when I wnet to Settings -> Xperia -> USB Connectivity and selected Inastall PC companion.

After this my PC recongnized my phone and started charging.

Strange !!!

But worked.

You can try

Regards

Shashikant

Re: USB Devices disabled error!

SonyZ11 — Thu, 04 Jun 2015 13:01:53 GMT

After on usb debugging mode cant connect huwai modem

Re: USB Devices disabled error!

Peter_121 — Wed, 02 Aug 2017 13:42:15 GMT

It can also be caused due to the dislocation of pin in your phone. Try repairing that. If problem persists, sent a reply.