topic Re: no sim card error in Other/General

no sim card error

vaish — Sat, 23 Nov 2013 12:48:23 GMT

My sony xperia tipo is showing "No SIM card. Emegency calls only.", even when the SIM card is fine, clean and inserted properly. I've tried restarting my phone several times and factory reset, but no help. Please suggest what to do ?

Re: no sim card error

Alexander1 — Tue, 26 Nov 2013 13:05:06 GMT

Have you tried with a different SIM card in the phone?

If you get the same problem with a different SIM card I suggest that you have the phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: no sim card error

arvins — Tue, 04 Mar 2014 09:10:46 GMT

What's your Network Carrier?

You can try to the following instructions:

1.Reinsert the SIM your mobile

2.Another SIM insert your mobile

3.your Sim insert another one mobile

After checked in the above steps to again this trouble continue, your Sony Xperia Tipo is locked any one of the GSM network.There are many ways to get the unlock code like MobileUnlockSolutions.com at low cost with free instructions.. Here submit your Country and Network provider,IMEI.They will help to provide permanent unlock code through your E-mail. After you can easily unlocking your mobile and use any GSM Network carrier....

Re: no sim card error

extde2 — Thu, 17 Apr 2014 17:24:54 GMT

I had same problem with Tipo. No help from Sony (no offer to repair or refund).

This is happening because low quality SIM card socket design (bug by design).

The holder is made of so thin foil so it does not hold SIM card properly in the socket.

Workaround - put small piece of paper folded several times between SIM card and sim card holder.

It will press SIM card better against electrical contacts.

Re: no sim card error

TomWolfs — Sat, 03 May 2014 14:25:19 GMT

I had exectly the same problem, A small piece of thin cardboard did the trick. THANKS!!!

Re: no sim card error

MKM_MKM — Fri, 01 May 2015 15:54:29 GMT

I have a similar problem... One sim card works properly. When i insert another sim, it shows emergency calls only. Have used that sim in another phone, which confirms the sim works properly. Why am i not able to use that particular sim in only my phone? Plz help friends...

Re: no sim card error

Baigsszz — Thu, 03 Nov 2016 23:32:52 GMT

Same here yaarllo Waah to do. . Plzzz help me out

Re: no sim card error

Dave_ — Sat, 12 Nov 2016 11:20:59 GMT

I have had my new X5 Compact for over a week and have the 'NO SIM CARD' problem, with 2 different SIMs

> Workaround - put small piece of paper folded several times between SIM card and sim card holder.

(thinks.... mmmm, this is a wind up right?)

But It works!

I cut a piece of thin card just smaller than the SIM, put that between the Sim & the holder & tried it and really pleased that I finnally have a working phone - this is crazy that it is required - but works all the same

Thank you!

Re: no sim card error

Franco0704 — Mon, 14 Nov 2016 04:37:18 GMT

Hi Dave_, I just wanna make sure that I'm doing this correctly. When you normally put the nano sim, it is faced down right? Are you saying that the cardboard is in between the holder and the sim? Will it cover the metallic plate? Or what you're saying is you put the sim (faced down like how it it supposed to be) in the rack/holder then the piece of cardboard, then insert to the slot?

I am really desperate for some help here

Re: no sim card error

Alisha2 — Sat, 21 Jan 2017 07:47:15 GMT

Re: no sim card error

Fellfromgrace — Fri, 26 May 2017 21:31:42 GMT

Excellent tip, this worked for me

Re: no sim card error

Fellfromgrace — Fri, 26 May 2017 21:33:32 GMT

Hi, you put the paper/card between the sim and the little drawer thing it goes in to lift the sim so that the metal bits are harder against the contacts. Hope this helps

Re

Sony_xperia_s — Fri, 07 Jul 2017 01:06:50 GMT

Please help me guys my Sony LT26! ! Not working the SIM!!

Re: no sim card error

Romi4 — Wed, 11 Oct 2017 05:00:50 GMT

Hello, I sought answer from Xperia Support on the same issue and they sent me this reply:

Try these methods one after the other. Verify whether the problem was solved after each method, before trying the next one.

Make sure that you did insert the SIM card the prescribed way into the correct slot. You can look up the correct way to insert your SIM card in the user manual for your Xperia™ device. You can check the online user guide for your product on www.sonymobile.com/global-en/support/ - just select your product and click Online user guide.
Check that you did you use the correct SIM card format. Different Xperia™ phones or tablets might support different SIM card formats: Mini SIM (a normal SIM card) or Micro SIM (very small SIM cards). Please do not use a micro SIM card or a Nano SIM card in an adapter for a larger format. Not only can this interfere with the detection of the SIM card, but it can also physically damage your SIM card holder.
If your Xperia™ phone or tablet uses a Micro SIM card or Nano SIM card, check if you used a punched out Micro SIM card or a punched out Nano SIM card. If you have converted your Mini SIM card to a Micro SIM by stamping it out the SIM card might be defective due to this process. Please test out a original Micro SIM card in your Xperia phone or tablet to rule out that possibility. Note, that testing the punched out SIM card in another device does not rule out a defect, as different devices might react differently to a defect of the SIM card.
Check how old your SIM card is. Previous SIM card formats used different voltages. If your card is older than 4-5 years please contact your network operator to swap your SIM card.
Check if your Xperia™ device works with another SIM card since your SIM card might be defective. Testing your SIM card in another device does not rule out a defect of the SIM card, as different devices might react differently to a defect of the SIM card.
Make sure that your SIM card is activated. If your SIM card is new it might take a while until you can use it in your Xperia™ device. Contact your network operator if you are not sure if your SIM card has been activated or not.
Update your Xperia™ device to the newest software version. Due to improvements in newer software versions it might be necessary to update your Xperia phone or tablet to the newest available software version. (See the related articles for a guide on how to update your phone or tablet software.)

Re: no sim card error

Domo99 — Thu, 12 Oct 2017 16:49:47 GMT

Ive followed all the instructions but recently this issue popped up for me. The bar keeps saying no service. Tried adding the paper no avail. Sim card isnt the one at issue. Tried same card on an iPhone seems to work just fine. Device is Xperia Z5. Software has been updated to latest. Warrenty is gone since a month ago. Is this a sign?