topic Re: X10a- Camera clicking noise- blurry photos in Other/General

X10a- Camera clicking noise- blurry photos

drodman91 — Wed, 28 Sep 2011 03:54:05 GMT

Hi all,

I recently purchased a Sony X10A from a friend. I am having trouble with the camera. Each time I click the camera option, there is a quick click noise. It clicks once, then comes up to the photo screen as it would normally. After it does this, the screen gets really blurry, and it takes horrible pictures. Last Saturday, I tried it by chance and it ended up working normally and taking awesome pictures. When I tried it the next day, I was back to square one with blurry pictures. I've tried all the little tricks to make the camera work better. After reading some of the other posts, I think that the lens may be stuck. I have another friend who has the same phone, and she said hers also does this every once in a while. Do you think the lens is stuck?

I tried contacting customer support, and have always had an issue with SE support. They are many times very unfriendly and unhelpful. Today, I was informed on the online chat that I could send it in, but would have to call the service number to make arrangements. After reading the day-code to the service rep, I was informed that the phone was out of the SE warranty, and I would need a receipt for the phone to prove that the phone is under a year old; even though the online support said I could send it in. I was under the impression that the X10 model in general was under a year old to begin with? I do not have a receipt, as I received it from my friend. He is going to look for it though. I'm basically screwed if he cant find it. Also, I was informed by SE that they don't do service calls if your phone is not under warranty. So I cant even pay to have the phone fixed???

Can someone please offer me some suggestions? I would really appreciate it!

Re: X10a- Camera clicking noise- blurry photos

uliwooly-wooly — Wed, 28 Sep 2011 04:04:19 GMT

I would use Update Service

http://dl-www.sonyericsson.com/cws/download/1/110/61/1315209439/Update_Service_Setup-2.11.9.6.exe

and try to repair your phone

Re: X10a- Camera clicking noise- blurry photos

uliwooly-wooly — Wed, 28 Sep 2011 04:06:13 GMT

make sure you backup everything before hand

this is how

http://talk.sonyericsson.com/message/92735#92735

Re: X10a- Camera clicking noise- blurry photos

uliwooly-wooly — Wed, 28 Sep 2011 04:08:30 GMT

also there might be an update to 2.3.3 if its not available this is how to install it manually

http://talk.sonyericsson.com/message/90716#90716

assuming that using update Service repairs your phone that is

Re: X10a- Camera clicking noise- blurry photos

drodman91 — Fri, 30 Sep 2011 17:45:52 GMT

Thank you so much! That ended up clearing things up for me. Props to you!

Re: X10a- Camera clicking noise- blurry photos

uliwooly-wooly — Fri, 30 Sep 2011 18:16:59 GMT

any time, I'm glad I could help