topic Re: sony xperia ion restarts when the gps in Other/General

sony xperia ion restarts when the gps

Gennadiy27 — Fri, 12 Jun 2015 09:04:40 GMT

In general, such a problem ... gps enabled and is not run applications that use it all right, but once you launch any application that tries to determine the location of 30 seconds after the screen goes out and goes to the phone restarts ... anyone any ideas?

Re: sony xperia ion restarts when the gps

Samuel1 — Fri, 12 Jun 2015 09:05:35 GMT

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Re: sony xperia ion restarts when the gps becomes active

vitaaliy — Fri, 12 Jun 2015 19:03:54 GMT

I've got the same problem. Sony Xperia Ion LT28h, Android 4.1.2, Build # 6.2.B.0.211, in use from Nov. 2012. Recently noticed that using of GPS leads to self reboot without any comments. Tried to repair the system with the help of PC Companion with no effect. Battery is fair. Temperature - normal. Any hints?

Re: sony xperia ion restarts when the gps becomes active

Iacek — Sun, 14 Jun 2015 21:00:24 GMT

Hi, i have the same problem i hope they will fix it soon.

Re: sony xperia ion restarts when the gps

Gennadiy27 — Mon, 15 Jun 2015 00:56:28 GMT

decided to check out .... the phone reboots with the included GPS, even in safe mode(((

Re: sony xperia ion restarts when the gps

Uliwooly — Mon, 15 Jun 2015 20:18:34 GMT

@Gennadiy27

have you repaired the phone as suggested by @Samuel ?

Re: sony xperia ion restarts when the gps

Iacek — Mon, 15 Jun 2015 21:57:02 GMT

any news??

Re: sony xperia ion restarts when the gps

Uliwooly — Mon, 15 Jun 2015 23:28:18 GMT

You know there won't be any further updates on the Xperia Ion right?

Re: sony xperia ion restarts when the gps

Gennadiy27 — Tue, 16 Jun 2015 00:54:51 GMT

It is clear ... but the error does not appear just like that, let them think how to fix

Re: sony xperia ion restarts when the gps

Uliwooly — Tue, 16 Jun 2015 01:56:21 GMT

@Gennadiy27

I don't understand your comment, there won't be anymore updates for this phone, your options are limited

1. repair with PCC

if that doesn't work then

2. contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/

Re: sony xperia ion restarts when the gps

Gennadiy27 — Tue, 16 Jun 2015 03:12:37 GMT

Yes, here and everything is clear, everything is done on purpose, so that people bought a new phone ... right?

Re: sony xperia ion restarts when the gps

Uliwooly — Tue, 16 Jun 2015 03:25:12 GMT

@Gennadiy27

That doesn't make sense, the Xperia Ion was released March 2012, more than 3 years ago, there's no such thing as an evil plan to kill your phone and make you buy a new one, what you are experiencing could be a hardware issue, contact your local Xperia care and get it inspected.

Re: sony xperia ion restarts when the gps

Iacek — Wed, 17 Jun 2015 16:02:39 GMT

Hi, guys so I've contaced sony xperia care and they said me that I'am first who has problem with this type of mobile and they didnt help me 😕 just told me same thigns like try to PC companion and try restart whole system but of course it doesnt help me So I rly dont know what should i do. 😕

Re: sony xperia ion restarts when the gps

Uliwooly — Wed, 17 Jun 2015 17:54:31 GMT

@Iacek

And PCC didn't solved the issue? what if you remove both SIM and SD cards and try again?

Re: sony xperia ion restarts when the gps

muldyer — Thu, 18 Jun 2015 15:41:31 GMT

I find that really hard to beleive when both my and my wife's phones presented this exact same issue with the GPS about a week ago.

I use GPS quite often, and since last week the activation of the GPS reboot the phone.

Both phones have been purchased at the same time !

Everything was fine last week. No update since.

Re: sony xperia ion restarts when the gps

Iacek — Thu, 18 Jun 2015 19:24:50 GMT

Yeap PCC didnt solved I tried it 2times and today i tried change SIM with my 2friends and it didnt help too ... I am rly frustrated because last week was everything OK and suddenly it doesnt work and there wasnt any update or something like this I am going next week on long trip and I really need it and nobody can help me

Re: sony xperia ion restarts when the gps

Iacek — Thu, 18 Jun 2015 20:20:22 GMT

Ok guys i again tried PCC and didnt install any apllication... I had before my acc on gmail and there was some updates so I unistall it and its going to run I actually dont know if this is just luck or that reason but it really helped me

Re: sony xperia ion restarts when the gps

Uliwooly — Thu, 18 Jun 2015 20:31:35 GMT

@Iacek

That means that the issue was an app acting up.

Re: sony xperia ion restarts when the gps

Gennadiy27 — Fri, 19 Jun 2015 12:12:26 GMT

Please provide details and what to do)

Re: sony xperia ion restarts when the gps

Iacek — Fri, 19 Jun 2015 13:52:35 GMT

Ok guys it wasnt that problem today the gps fall down again, but now I know the real problem ... when u restart whole system in PCC and then dont accept options for internet and mms everything is OK gps run with wifi well and there is no problem but in time when I accept options for internet and mms system and i tried the GPS system automatically fall down in 30sec ... I am going to call sony support What should I do