https://community.sony.cz/t5/xa-series/sound-issue/m-p/3545233#M11009 <P>Hello all yesterday i cleaned my Phone memory with 'return factory settings'. After that my Phone didnt ring and when i was playing video or music neve r heard a sound. But the vibration is Good &nbsp;it s stilleri function. WhatsApp should &nbsp;i do to bring back the sound? Thx for help <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" />&nbsp;</P> Sat, 13 May 2017 09:20:04 GMT Creciente 2017-05-13T09:20:04Z https://community.sony.cz/t5/xa-series/sound-issue/m-p/3545233#M11009 <P>Hello all yesterday i cleaned my Phone memory with 'return factory settings'. After that my Phone didnt ring and when i was playing video or music neve r heard a sound. But the vibration is Good &nbsp;it s stilleri function. WhatsApp should &nbsp;i do to bring back the sound? Thx for help <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" />&nbsp;</P> Sat, 13 May 2017 09:20:04 GMT https://community.sony.cz/t5/xa-series/sound-issue/m-p/3545233#M11009 Creciente 2017-05-13T09:20:04Z https://community.sony.cz/t5/xa-series/sound-issue/m-p/3545234#M11010 <P>hello, have you tried to perform <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>?</P> Sat, 13 May 2017 11:58:12 GMT https://community.sony.cz/t5/xa-series/sound-issue/m-p/3545234#M11010 MarlonUk1 2017-05-13T11:58:12Z