topic Xperia XA Ultra got wet in XA Series

Xperia XA Ultra got wet

bikki76 — Sat, 13 May 2017 13:19:44 GMT

It's working, but there is no screen light. If I use a flashlight, I can see what's happening, but I think that's not a solution.

What should I do? Would it be ok if I buy a new screen?

Re: Xperia XA Ultra got wet

MarlonUk1 — Sat, 13 May 2017 13:29:25 GMT

first of all, stop using your device, turn it off and remove all that is removable. then have it repaired at your local service center Local support

Re: Xperia XA Ultra got wet

Emil — Mon, 15 May 2017 07:26:29 GMT

Hi @bikki76 and welcome to the community.

I'm sorry to hear this. As @nolramlb suggested, I recommend that you get in contact with your Local support team for assistance with having your device sent in to an authorized service center for repair. Your local support team can also assist you with questions regarding service routines in your country/region.

Let us know how it goes!