topic Re: WiFi issues in XA Series

WiFi issues

Johnboy01 — Tue, 21 Mar 2017 22:45:32 GMT

When I connect to WiFi at home or work the WiFi symbol Shows ! Next to it. When I check WiFi status. It says connected but no Internet I'm sure it was OK until marshmallow update. Was completed because that was done by WiFi please help ASAP thanks

Re: WiFi issues

YoGem — Wed, 22 Mar 2017 01:14:51 GMT

The ! appears when the wifi is not able to establish a valid DNS connection hence is unable to resolve any domain. One possible solution is to go to your wifi settings and forget your wifi, trying to reconnect and see if it works.. Let me know if this fixes your issue otherwise I may have some other aces for later

Re: WiFi issues

Johnboy01 — Wed, 22 Mar 2017 07:31:53 GMT

Thank you your are spot on with your first reply glad I didn't Do a full reset thank you very much I'm very great full to you for quick response & positive answer have a great day

Re: WiFi issues

YoGem — Wed, 22 Mar 2017 16:01:48 GMT

@Johnboy01 you are welcome, glad I was of help