topic Re: Phone keeps switching off in XA Series https://community.sony.cz/t5/xa-series/phone-keeps-switching-off/m-p/3550739#M12077 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1009678">@112222</A>,</P><P>There's a number of reasons this could be happening. Please try the following things. Make sure to complete one step and test it before moving on to the next.</P><OL><LI>Remove the SD card and SIM card.</LI><LI>Start the phone in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>.</LI><LI>Run a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.</LI></OL><P>Let me know how you get on.</P> Mon, 22 May 2017 02:08:30 GMT CameronT 2017-05-22T02:08:30Z Phone keeps switching off https://community.sony.cz/t5/xa-series/phone-keeps-switching-off/m-p/3550738#M12076 <P>Hi.</P><P>My Sony experia keeps switching off. Three times in the last hour after a couple of weeks since the last simmilar episode. What causes it.&nbsp;</P> Sun, 21 May 2017 19:03:48 GMT https://community.sony.cz/t5/xa-series/phone-keeps-switching-off/m-p/3550738#M12076 112222 2017-05-21T19:03:48Z Re: Phone keeps switching off https://community.sony.cz/t5/xa-series/phone-keeps-switching-off/m-p/3550739#M12077 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1009678">@112222</A>,</P><P>There's a number of reasons this could be happening. Please try the following things. Make sure to complete one step and test it before moving on to the next.</P><OL><LI>Remove the SD card and SIM card.</LI><LI>Start the phone in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>.</LI><LI>Run a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.</LI></OL><P>Let me know how you get on.</P> Mon, 22 May 2017 02:08:30 GMT https://community.sony.cz/t5/xa-series/phone-keeps-switching-off/m-p/3550739#M12077 CameronT 2017-05-22T02:08:30Z