topic SMS messages don't show up in XA Series

SMS messages don't show up

Fabelia1 — Thu, 06 Apr 2017 22:14:31 GMT

Hello,

Why all recents sms don't appear on the list of all recieved/send sms?

Pourquoi les sms n'apparaissent pas sur l'écran d'accueil de la messagerie une fois qu'on les a envoyés ?

Re: SMS messages don't show up

CameronT — Fri, 07 Apr 2017 00:34:49 GMT

Hi @Fabelia,

Welcome to the community.

Are you using the default messaging app or a third party one? Also, does the same issue occur in safe mode?

Re: SMS messages don't show up

Fabelia1 — Fri, 07 Apr 2017 07:52:25 GMT

Hello and thanks for your answer. Yes, I use the default messaging app.

Re: SMS messages don't show up

Fabelia1 — Fri, 07 Apr 2017 08:12:28 GMT

So, I just tried in safe mode. The first time, the sms show up. I've delete it for trying a second time and then, it show up no more. I have tried again and, if the last message I just sent appeared when I return in the list, it appears no more.

Je viens d'essayer le mode sans échec. Au premier essai, mon sms est apparu dans la liste des messages envoyés. J'ai supprimé la conversation et recommencé et là, ça n'apparaît à nouveau plus. En renvoyant un nouveau sms, je peux voir l'ancien sms envoyé mais ça n'apparaît toujours pas dans la liste des messages envoyés.

Re: SMS messages don't show up

CameronT — Mon, 10 Apr 2017 00:26:57 GMT

@Fabelia,

Try resetting the messaging app.

To do this please go to Settings > Apps > Messaging > Force Stop > Storage > Clear Data.

Re: SMS messages don't show up

Fabelia1 — Mon, 10 Apr 2017 10:30:16 GMT

Thanks a lot. Everithing is OK, now. Thanks for your help.

Re: SMS messages don't show up

CameronT — Mon, 10 Apr 2017 23:59:25 GMT

@Fabelia,

Any time! Glad to hear it is working.