topic Re: Microphone suddenly very weak in XPERIA archive

Microphone suddenly very weak

Sudheesh_ak — Fri, 29 Nov 2013 06:46:50 GMT

I have bought new xperia M couple of weeks back. I feel the mic sensitivity is much low, I have to hold mic very close while talking otherwise it is not able to capture, other end party can't hear properly. I have tried factory reset and firmare upgrades. Please suggest if anybody have same kind of issues.

Also proximity sensor is not wokring good as expected,even if you move phone bit away screen comes on.

Re: Microphone suddenly very weak

Uliwooly — Fri, 29 Nov 2013 06:59:56 GMT

http://talk.sonymobile.com/t5/Xperia-M-M-dual/NEW-FW-XPERIA-M-DUAL-15-2-A-2-5-11-11-2013/m-p/455559#U455559

Re: Microphone suddenly very weak

Sudheesh_ak — Fri, 29 Nov 2013 07:05:47 GMT

sorry I could not find any solution in the link provided. . also my phone is xperia M.

Re: Microphone suddenly very weak

Uliwooly — Fri, 29 Nov 2013 07:08:05 GMT

If you use the search bar most likely you will find threads on the same issue.

Re: Microphone suddenly very weak

Sudheesh_ak — Fri, 29 Nov 2013 07:57:15 GMT

I just called up support they have asked me to download xperia diagnostics from playstore and test.

In testing it works good but while calling issue persists.

So I guess there is no hardware issue.

Re: Microphone suddenly very weak

digiajay — Sat, 14 Dec 2013 04:02:57 GMT

I also have the same problem. The other end doesn't hear properly and most often I need to move my mouth towards the microphone to ensure the audio clarity to other end. Also, proximity seems to turns on often and sometime I even accidentally disconnected the call as my chin clicks the END CALL button in screen. There obvoiusly need of improvement with this firmware.

FYI: I updated the firmware to latest version15.2.A.2.5

Re: Microphone suddenly very weak

Sudheesh_ak — Thu, 19 Dec 2013 15:11:03 GMT

Hi Guys

I have given It to service centre ..there is a problm in mic they are replacing it now ... I'll receive unit in another couple of days and update you here if it is improved. I'll suggest you to go to service centre.

Re: Microphone suddenly very weak

Sudheesh_ak — Sat, 21 Dec 2013 07:42:27 GMT

Today I went to collect the phone, suprisigly , the ear speaker is not working after service!!! Awful experience from customer care They are not even ready to accept there is a proxymity sensor issue. Now I think ihave to wait another couple of days

Re: Microphone suddenly very weak

Sudheesh_ak — Tue, 24 Dec 2013 08:13:58 GMT

Customer care is pathetic , another 9-10 days for repair.