topic Re: Xperia Z1 camera issue in XPERIA archive

Xperia Z1 camera issue

Daurensky — Sun, 22 Dec 2013 19:42:40 GMT

Hi, found the problem couple days ago, camera could not catch focus when i'm shooting photos or recording video. There is strange sound appears when it focusing. I've attached video uploaded to youtube xperia Z1 camera issue

Re: Xperia Z1 camera issue

Uliwooly — Sun, 22 Dec 2013 19:55:00 GMT

Repair your phone with SUS or PCC, if that doesn't work then you MUST stop by a Sony repair center or take it back to the store

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia Z1 camera issue

Daurensky — Sun, 22 Dec 2013 20:22:26 GMT

i have already installed the latest updates few weeks ago, PC companion tells me the same, there is no updates for my phone. You mean restore software completly to factory settings?

Re: Xperia Z1 camera issue

_alexdon_ — Sun, 22 Dec 2013 20:46:03 GMT

He means reinstall the actual software.

Re: Xperia Z1 camera issue

Uliwooly — Sun, 22 Dec 2013 20:46:27 GMT

SUS should give you an option to reinstall the current firmware

Re: Xperia Z1 camera issue

Daurensky — Sun, 22 Dec 2013 21:39:01 GMT

it doesnt help. Camera still got the same issue.

Re: Xperia Z1 camera issue

_alexdon_ — Sun, 22 Dec 2013 21:41:32 GMT

Take the phone to a sony service,as it may be hardware issue.

Re: Xperia Z1 camera issue

Uliwooly — Sun, 22 Dec 2013 21:42:04 GMT

Then it could be a hardware issue, take it to a Sony repair center.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia Z1 camera issue

Daurensky — Sun, 22 Dec 2013 22:11:00 GMT

unfortunately there is no Sony repair centr in our country

And the second proplem is that PC companion could not restore my contacts, that i've "backup" before reinstalling the software on my phone. Goin' to buy Iphone 5S ;(

Does any one knows how to unpack .dbk files, need to retore contacts

Re: Xperia Z1 camera issue

_alexdon_ — Sun, 22 Dec 2013 22:37:47 GMT

try this topic

http://talk.sonymobile.com/t5/Other-products-General/How-to-transfer-dbk-file-to-outlook/m-p/64799#M7950

Re: Xperia Z1 camera issue

_alexdon_ — Sun, 22 Dec 2013 22:43:52 GMT

Also see this

http://talk.sonymobile.com/t5/Other-products-General/Problems-with-restoring-data-from-back-up-to-new-phone/m-p/139539#M11236