topic Re: PC Companion in XPERIA archive

PC Companion

Redsfan — Mon, 16 Dec 2013 17:08:00 GMT

Greetings all!, My PC refuses point blank to install PC Companion. With Firewall disabled,I can't get past the box saying "Quit all programs and restart PC. This is a vicious circle. Any help gratefully received. Thank You.

PC Companion

Redsfan — Mon, 16 Dec 2013 15:48:50 GMT

Re: PC Companion

Uliwooly — Mon, 16 Dec 2013 17:33:02 GMT

Restart your PC > F8 > safe mode > try again or try with SUS

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: PC Companion

Redsfan — Thu, 19 Dec 2013 17:29:44 GMT

Hi Uliwooly!, Thanks for your suggestions towards solving my problem. I tried both methods (restarting in safe mode and downloading/running SUS). Unfortunately I am still at the same "impasse". With firewall disabled and files backed up I ran SUS and got a wiped clean tablet and the message box from PC Companion to accept the Ts + Cs (which I did),then it downloaded files from the internet and then hit me with the "close all programs and restart PC" box again!. I did this,with the same result ie: load - accept - download - close all... There is a page similar to iTunes showing my Music tracks and "Xperia Tablet" in top left panel with a circling icon next to it as if it is trying to "Sync" as in iTunes. I don't know if this affects anything,but my OS is Windows Vista and my web browser Google Chrome. I'm sure I got "Companion" installed when I first got Tablet (August) as I remember seeing different options to highlight for "syncing". Could something in "Settings" either on PC or Tablet have changed somewhere? Do I need to go "back to basics"? If so,"How"? Thanks

Re: PC Companion

Uliwooly — Fri, 20 Dec 2013 00:40:39 GMT

Lets try something new

Create a new Administrator account on your PC > restart your PC > access the new account > download SUS > install it > restart your PC > disable the firewall and/or antivirus > run SUS and/or PCC