topic Speaker is tuning ON always when I'm calling in XPERIA archive

Speaker is tuning ON always when I'm calling

JasonWebb — Tue, 06 Dec 2016 13:12:35 GMT

Hi my Z5 is disconnecting my free handset or normal call and always its turning into speaker mode.

Re: Speaker is tuning ON always when I'm calling

Christofer — Tue, 06 Dec 2016 13:27:51 GMT

Hi @JasonWebb, sorry to hear this.

Could you see if this also happens if you reboot your phone into safe mode?

Safe mode will temporarily disable any downloaded apps so it is one way to find out if one of those if the cause of this.

Re: Speaker is tuning ON always when I'm calling

JasonWebb — Wed, 07 Dec 2016 10:47:26 GMT

Yes its happening aswell on safe mode. After 2-3 second it turning into speaker

Re: Speaker is tuning ON always when I'm calling

Christofer — Thu, 08 Dec 2016 16:31:33 GMT

Thanks for testing it. This happens both when you use a headset and when you don't, have I understood this correctly? Are you using a wired or Bluetooth headset?