https://community.sony.cz/t5/xz-series/very-low-volume-when-using-sony-mdr-ex650ap/m-p/3543561#M11285 <P>I went through two pairs of <STRONG>Sony MDR-EX650AP</STRONG>, both headset mics are super low volume and unusable, while wondering what went wrong, I found small print from the earphones' instructions <EM><STRONG>"If you connect to an unsupported smartphone, the microphone of this unit may not function, or the volume level may be low".&nbsp;</STRONG><BR /></EM><BR />Can someone explain why this earphone model is incompatible with their own mobile phone? And which earphones are compatible with this phone? <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Thu, 11 May 2017 12:09:42 GMT Bunkind 2017-05-11T12:09:42Z https://community.sony.cz/t5/xz-series/very-low-volume-when-using-sony-mdr-ex650ap/m-p/3543561#M11285 <P>I went through two pairs of <STRONG>Sony MDR-EX650AP</STRONG>, both headset mics are super low volume and unusable, while wondering what went wrong, I found small print from the earphones' instructions <EM><STRONG>"If you connect to an unsupported smartphone, the microphone of this unit may not function, or the volume level may be low".&nbsp;</STRONG><BR /></EM><BR />Can someone explain why this earphone model is incompatible with their own mobile phone? And which earphones are compatible with this phone? <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Thu, 11 May 2017 12:09:42 GMT https://community.sony.cz/t5/xz-series/very-low-volume-when-using-sony-mdr-ex650ap/m-p/3543561#M11285 Bunkind 2017-05-11T12:09:42Z https://community.sony.cz/t5/xz-series/very-low-volume-when-using-sony-mdr-ex650ap/m-p/3543562#M11286 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1008047">@Bunkind</A>, I'm sorry to hear this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>I've requested information about this. I'll let you know as soon as I know more.</P> Fri, 12 May 2017 15:41:38 GMT https://community.sony.cz/t5/xz-series/very-low-volume-when-using-sony-mdr-ex650ap/m-p/3543562#M11286 Christofer 2017-05-12T15:41:38Z