topic Re: Status bar randomly disappears in XZ Series

Status bar randomly disappears

BarKohba — Wed, 08 Feb 2017 23:45:40 GMT

I've been having an issue where the status bar woukd randomly disappear at some point. It's not completely gone, it just retracts and i need to pull down from the top in order for it to temporarily reappear. And in order to get to the notification/quicm settings meu I have to pull down twice.

The issue seems to only solve itself after restarting the phone, but then again after a few hours the same issue happens.

As you can tell, it's quitr annoying.

Is there anyone else having this issue? I'm running android nougat.

Re: Status bar randomly disappears

CameronT — Thu, 09 Feb 2017 00:02:36 GMT

Hi @Vadim_BenKatz

Is it disappearing on the homescreen, or within an app?

Re: Status bar randomly disappears

SMRTLim — Thu, 09 Feb 2017 01:58:50 GMT

I have the same issue too, I haven't figured out what caused it or when it happens, but yes, it does happen in the homescreen, and from what I can tell, only in the homescreen, but once I enter an app, the issue apparently stops.

Note: I'm running Android 7.0 too.

Re: Status bar randomly disappears

CameronT — Thu, 09 Feb 2017 02:21:16 GMT

@SMRTLim,

Does it happen in safe mode?

Re: Status bar randomly disappears

SMRTLim — Thu, 09 Feb 2017 02:47:34 GMT

I haven't been able to recreate the issue in safe mode yet, but I do not know what caused this bug in the first place. I'll continue to try and figure out that may have caused this bug, and see if it happens in safe mode.

Re: Status bar randomly disappears

CameronT — Thu, 09 Feb 2017 02:52:42 GMT

@SMRTLim,

Thank-you. let me know how you get on.

Re: Status bar randomly disappears

fetch93 — Thu, 09 Feb 2017 07:16:27 GMT

Dear Sony Team, this Bug is known in the Xperia Home G+ Comminuty since weeks. This is a bug between the latest Google app and Xperia Home. There a working for a fix. We cant to anything except rotate the phone in landscreen and back.

Re: Status bar randomly disappears

Truesounds — Thu, 09 Feb 2017 09:50:15 GMT

Same problem here. 🇬🇧 on nougat

Re: Status bar randomly disappears

Alessio_841 — Thu, 09 Feb 2017 19:35:45 GMT

Hi @Vadim_BenKatz

Your issue is due by a bug between the Xpeia Home 10 launcher and the latest update of the Google app.

You must disable the Google Now pane in the setting of the launcher or disable totally the Google app. Then clean manually the cache and after a reboot the status bar will works perfectly as before. Also the soft buttons of the navigation bar return to change (in homescreen) according to the theme used.

If this resolve your problem, check this as solution. :smileysmileythumbsup:

Re: Status bar randomly disappears

CameronT — Thu, 09 Feb 2017 23:00:28 GMT

Hi everyone, I have some official information. Thank you everyone who noted it in the thread here.

You might experience that the status bar on the Home screen of your device disappears. This is caused by a Google™ bug, and may happen if your device fulfils the following:

Software version Android™ 7.0 Nougat.
Google Now™ is enabled. This is enabled by default in Xperia™ X Compact and Xperia™ XZ.
Google™ app version v6.11.13.21 or later.

You can work around this bug by disabling Google Now™.

To disable Google Now™

Long press on an empty area of your application Home screen, then click Settings.
Find Google Now™ and disable it.
Reboot your device.

Re: Status bar randomly disappears

Igniz — Fri, 24 Feb 2017 15:52:31 GMT

The latest update of google app has solved the notification bar issue.

Re: Status bar randomly disappears

Tayyabraza — Sun, 26 Feb 2017 13:03:28 GMT

I had same sort of issue first the notification dropdown menu used to disappear and had to pll it down again then it further worsened and the whole screen begain shakey it automatically used to close and start apps and screen shuffeled left and right on its own. Now upper side of touch is not working and unable to pull the notification bar down went to the store where i purchased and they want me to give them my phone for repairs and this process will take two weeks this time sony has let me down not very good quality phones anymore and what will i do for two weeks without a phone