topic Re: Battery drain with the smart cover? in XZ Series

Battery drain with the smart cover?

mavande6874 — Mon, 10 Apr 2017 09:25:05 GMT

I've had a big battery drain with my XZ, 10 to 15% in the first two hours of the day after a full charge.

Now with the original smart cover removed the drain is 2%!!!!!

Also the power usage of the smart cover is not listed in the diagram.... could this be the battery problem with nougat?

Re: Battery drain with the smart cover?

CameronT — Tue, 11 Apr 2017 01:28:53 GMT

It is possible. It could be that the sensors are not recognising when you have closed the device correctly and the screen may be on the whole time, for example. Try to re-pair the smart cover with your phone and see if it helps.

Re: Battery drain with the smart cover?

mavande6874 — Wed, 12 Apr 2017 05:22:44 GMT

Thx for the reply, the sensors seem to work. Screen goes on and off with the opening and closing of the cover.

On 11th April I got an update, need to start from the beginning.... All seems better after the update..

Re: Battery drain with the smart cover?

CameronT — Thu, 13 Apr 2017 00:08:24 GMT

@revzracer,

OK that's good to hear that the update seems to have helped. Please let us know if it happens again.

Re: Battery drain with the smart cover?

mavande6874 — Tue, 18 Apr 2017 19:46:08 GMT

Unfortunately the solution was temporary. After the apps started updating the problem came back.

have now started with an clean install of the software......

Re: Battery drain with the smart cover?

CameronT — Wed, 19 Apr 2017 00:35:05 GMT

@revzracer,

By a clean install, do you mean a software repair using Xperia Companion?

Re: Battery drain with the smart cover?

mavande6874 — Wed, 19 Apr 2017 09:19:21 GMT

No... With the companion it would not install the software. Near the end I got the message that initialization could not be done du to an error.

Had to give the phone an factory reset.

Re: Battery drain with the smart cover?

CameronT — Thu, 20 Apr 2017 00:22:47 GMT

@revzracer,

What was the error you get with Xperia Companion?

A factory reset will wipe out your data, but a software repair using Xperia Companion will completely re-install the firmware, so ideally it is best to do that.

Re: Battery drain with the smart cover?

mavande6874 — Thu, 20 Apr 2017 05:57:34 GMT

Tried the companion several times with the same result.

There was no specific error number but an "error during initialization" message.

There was no other way to deal wilt my problems than the factory reset.

I'm currently setting all my apps up...

Re: Battery drain with the smart cover?

CameronT — Fri, 21 Apr 2017 01:02:35 GMT

@revzracer

If Xperia companion is not working correctly there are a few steps that you can try to resolve this.

Try these methods one after the other. Verify after each method whether the problem was solved, before trying the next one.

Try different USB cables and a different USB port in your computer.
Make sure that you have a working Internet access. Visit any website, for example, www.sonymobile.com, to verify that the computer can access the Internet. If that is a problem, please check cable, router or the Internet service provider etc.
Check your firewall and make sure that Sony Ericsson Update Engine and Xperia Companion are allowed to access the Internet. For instructions, refer to the user guide for the firewall.
Check your proxy settings. If you are trying to update your device when connected to a corporate network, you might be using a proxy. Contact your network administrator for further assistance.
Check that Java is up to date on your computer. https://java.com/en/download/
Restart the computer and try again.

Re: Battery drain with the smart cover?

mavande6874 — Tue, 09 May 2017 14:35:06 GMT

After the factory reset it seemed to work normal.

But now it's starting all over again... Also noticed that I'm now on 7.0 instead of 7.1.1.

Is the update revoked?