topic Re: WIFI is getting off continuously in XZ Series

WIFI is getting off continuously

Aqdimir78 — Wed, 19 Apr 2017 11:03:56 GMT

Please help me out im getting WIFI off continuously it disturb me in my work, any solutions for this ...!?

Re: WIFI is getting off continuously

Emil — Wed, 19 Apr 2017 11:19:48 GMT

I'm sorry to hear this. Does your phone disconnect from your Wi-Fi network or does it turn off Wi-Fi completely in your phone? Have you tried connecting your device to different Wi-Fi networks, does the same thing happens then?

I recommend that you try and reboot your device to safe mode to see if the same behavior is present with all your downloaded apps temporarily disabled.

Let me know how it goes!

Re: WIFI is getting off continuously

Aqdimir78 — Wed, 19 Apr 2017 12:03:21 GMT

Hi Emil,

to be exact it's getting disconnecting time to time. it's really annoying me during the work.

I've tried other wifi network, safe mode, changing the channel ... it's the same.

please help out to find the souloution.

Re: WIFI is getting off continuously

Emil — Thu, 20 Apr 2017 11:24:23 GMT

I understand @Aqdimir78. I would recommend that you reset your network settings. Note that this will delete any stored Wi-Fi networks and Bluetooth connections from your device, as well as your mobile data. (To download new Internet settings, go to: Settings > More > Internet settings.)

To reset your network settings, go to: Settings > Back & reset > Network settings reset > Reset settings. Then it's recommended that you restart your device before you reconnect to your Wi-Fi network.

If you are still experiencing disconnects from your Wi-Fi network, I recommend that you do a software repair using Xperia Companion.

Keep me update how it goes!

Re: WIFI is getting off continuously

YoGem — Thu, 20 Apr 2017 14:50:13 GMT

@Aqdimir78 before performing a software repair as @Emil advised, please try to connect regularly to your WiFi hotspot with bluetooth off.