topic Bluetooth not turning off in XZ Series

Bluetooth not turning off

NidhiPanchal — Wed, 26 Apr 2017 07:24:05 GMT

Hi i got update yesterday in Xperia xz

And today Bluetooth is not turning off.

Please give me solution.

Re: Bluetooth not turning off

GenomeX — Wed, 26 Apr 2017 07:31:11 GMT

I am on 7.1.1 and not seen any problem with BT

Maybe some of your third-party apps (like antivirus, security and anti-theft) don't allow to turn of Bluetooth.

Run your device in safe-mode.

Re: Bluetooth not turning off

Christofer — Wed, 26 Apr 2017 10:04:15 GMT

Hi @NidhiPanchal, sorry to hear this.

Could you elaborate on what you're experiencing?

Is nothing happening when you try to disable Bluetooth in Settings > Bluetooth or will your Bluetooth accessories remain connected to the phone even though Bluetooth appears to be disabled in Settings?

Re: Bluetooth not turning off

NidhiPanchal — Fri, 28 Apr 2017 10:40:05 GMT

When i m trying to disable Bluetooth its again automatically turning on

Re: Bluetooth not turning off

Christofer — Wed, 03 May 2017 14:10:16 GMT

@NidhiPanchal Have you tried rebooting your phone into safe mode, as @GenomeX suggested earlier, to see if this behaviour still remains?