topic Re: Note: Encrypting your SD card will restrict the use of USB storage in X Series

Note: Encrypting your SD card will restrict the use of USB storage

darkdreamingdan — Mon, 06 Feb 2017 21:16:06 GMT

So some people are encountering a bug that you get the following message when using USB storage:

"Security policy restricts the use of usb storage". Most online help puts this down to having a Device Administrator app that prevents this, or that you might have an Exchange Server or company email that prevents USB storage.

I have neither, and spent a while trying to find out why this happens, in turns out, the setting in "Lock screen & security" -> "Encrypt SD card" also prevents USB storage from working. Why this is the case is baffling, since they should certainly be treated independently - I would quite like to have my SD card encrypted but not my USB.

Anyway, if you're experiencing this issue, consider disabling sd card encryption. This is either a Sony or Android bug.

Re: Note: Encrypting your SD card will restrict the use of USB storage

NeoBeum — Tue, 07 Feb 2017 00:36:58 GMT

It's translated to the PC too.

Re: Note: Encrypting your SD card will restrict the use of USB storage

Rain1 — Tue, 07 Feb 2017 07:12:38 GMT

Thanks. I can already use it.

Re: Note: Encrypting your SD card will restrict the use of USB storage

Christofer — Wed, 15 Feb 2017 16:15:01 GMT

Hi @darkdreamingdan,

It is correct that encrypting the SD card will restrict access to USB storage.

I will forward your thoughts on this as user feedback and I'm sorry for any inconvenience it causes.