topic Messages App notification dot in 1 Series

Messages App notification dot

Chippy_boy — Sun, 02 Jun 2019 09:56:36 GMT

I don't know if this is an Android issue or Xperia 1 specific, but has anyone else noticed that when you get a text message and the messages app shows a notification dot, the dot doesn't disappear after you've read the text?

The only way I've found to get rid of it is to reboot, which is a bit of a pain in the ****. Has anyone else noticed this?

Re: Messages App notification dot

disimes95 — Sun, 02 Jun 2019 10:31:56 GMT

Hi @Chippy_boy

This is happening since last year and with different devices and brands. You can get rid of the dot by just tap and hold the Messages App icon

Re: Messages App notification dot

Chippy_boy — Sun, 02 Jun 2019 10:36:14 GMT

Thanks for the info.

The tap and hold, doesn't work for me however. Don't know why.

I was on a Pixel XL prior to getting the Xperia 1, and I guess it being Google's own phone, it didn't have this bug!

Re: Messages App notification dot

jeoleo7 — Sun, 28 Jul 2019 15:24:44 GMT

I have that issue twice. It happens when I dismiss the message and open it later.

The message is open still shows the dot.

no new messagestill has the notification dot.

Re: Messages App notification dot

Mrhug3 — Sun, 28 Jul 2019 17:45:29 GMT

Yes, I have noticed it a couple of times as well. Very annoying.

Re: Messages App notification dot

Uliwooly — Sun, 28 Jul 2019 22:02:12 GMT

@Chippy_boy

I can replicate this bug

Re: Messages App notification dot

o6S1D9e — Wed, 14 Aug 2019 01:34:38 GMT

I have the same issue. I'll try "mark as read" a few times to see if I can replicate this intentionally. It happens to me daily and have to restart the XPERIA 1 to make it disappear though it doesn't always work. So maybe it goes away after viewing/reading the message that was marked as read.

So nice to have a $950 field test device, again.

I should've leaned my lesson with Sony with my Z1 and Z3 by not buying flagships on day one but to instead wait until bugs get sorted out.

Re: Messages App notification dot

tomo100brt — Wed, 14 Aug 2019 07:13:36 GMT

It happend to me 10 times in more then 2 months. When I miss message and read it later notification 1 stays too. Only restart helps. This is frustrating. I had to restart the phone 10 times till I bought it. Fix this ASAP!

Re: Messages App notification dot

Uliwooly — Wed, 14 Aug 2019 17:42:00 GMT

It has been escalated/reported, you can do so by contacting your local support, lets wait, I hope it's something that can be fixed with a small update.

Re: Messages App notification dot

mfuad — Wed, 14 Aug 2019 17:46:13 GMT

It happens with my phone too. Clearing cash and force stopping the app don't help. Restart helps. But I don't want to restart my phone often, so I wait until I receive another new message, and in most times when I open new message, the notification dot disappears.

Re: Messages App notification dot

RottenFoxBreath — Wed, 14 Aug 2019 18:48:39 GMT

This is an Android thing, not a Sony or Xperia thing.

It happens across ALL Android devices.

I'm sure on my old Samsungs it was called Badge Provider, or some thing of that nature.

Go into the app concerned, and go to its notifications.

You can turn off the bubble or turn it on, so deleting the app cache and disabling the bubble can work.

You can long press on the app icon on your home screen, theres a prompt..

And finally, in Apps & Notifications, you can change the LED notification light to another colour, for example, Whatsapp, gives you an absolute ton of options for the notifications, and in Advanced, lets you change the LED colour and its status.

Re: phone app icon (1) won't go away

tomo100brt — Wed, 23 Oct 2019 16:08:01 GMT

Well, this Message app badge problem is getting annoying. Last update from yesterday still didn't fix this.Of all Sony phones only on XPERIA 5 and XPERIA 1 this problem is present. I wrote Google months ago and now on this forum. When is this going to be fixed?

Re: phone app icon (1) won't go away

Zacabeb — Thu, 24 Oct 2019 14:22:02 GMT

Just had this happen as well. It's unacceptable.

phone and messages app icon (1) won't go away

UmbraLamia — Mon, 11 Nov 2019 09:26:26 GMT

Hi all,

Dir me it is the same problem.

First I only got this problem on "phone" app.

And today it happens on "messages" app too.

Reboot or deleting cache and so on hasn't worked for me on phone app.

Hope it will be fixed soon.

Greetings

Umbra

Re: phone app icon (1) won't go away

RottenFoxBreath — Mon, 11 Nov 2019 09:29:48 GMT

@Zacabeb wrote:
Just had this happen as well. It's unacceptable.

Well, complain to Google, it's their issue, and has been for a while now.

Re: phone app icon (1) won't go away

Cassanata99 — Fri, 22 Nov 2019 13:15:30 GMT

Yeah I've got the same problem on my Xperia 5. Phone app notification dot just won't go away no matter what I try

Re: phone app icon (1) won't go away

azzido — Fri, 22 Nov 2019 21:49:36 GMT

This is why Xperia messaging and overall sony apps were far better. Unfortunately sony decided to replace it with Google crap...

Re: phone app icon (1) won't go away

P_B_81 — Wed, 04 Dec 2019 12:38:10 GMT

If you click on the notification and read it will not disappear, but if you click directly on the message application, then it will disappear ... 😉