topic Re: Can't share videos in 1 Series

Can't share videos

Taylor17 — Wed, 21 Aug 2019 22:00:24 GMT

Whenever I attempt to share a video on WhatsApp that I created through the cinema pro app or the normal camera app, it does not work

A message comes saying that the video could not be processed. I have attached the error message.

Re: Can't share videos

Beastkut — Thu, 22 Aug 2019 08:28:35 GMT

Same right here...i think ws cant process 4k video...

Re: Can't share videos

Strampke — Thu, 22 Aug 2019 08:56:14 GMT

What if...

You save the video first.

Then start WhatsApp and add it as attachment.

Is that a solution?

Re: Can't share videos

Taylor17 — Thu, 22 Aug 2019 13:17:12 GMT

Oh okay I will try that

Edit: I tried it and still not working. Same message pops up

Re: Can't share videos

Taylor17 — Sun, 25 Aug 2019 10:30:38 GMT

So I got my phone exchanged...

Now I can send videos from the camera app, but the cinema pro app still isn't letting me send videos

Re: Can't share videos

fmalex86 — Sun, 25 Aug 2019 13:01:32 GMT

They are too big ...even a short video with cinema pro is 160 mb and whatsapp support answered to me that the limit for video is likes 16 mb...

Re: Can't share videos

Taylor17 — Sun, 25 Aug 2019 17:07:38 GMT

Doesn't seem to be the issue...it says that it can't be processed

Re: Can't share videos

fmalex86 — Mon, 26 Aug 2019 06:59:36 GMT

I had exactly the same errore message...and that is the reason imho.

Re: Can't share videos

RottenFoxBreath — Mon, 26 Aug 2019 08:00:21 GMT

Yeah, it can't process a 160mb+ video.

That's the problem

Re: Can't share videos

Semih61 — Mon, 26 Aug 2019 08:05:12 GMT

No I noticed that the problem lies in having HDR enabled. İf you disable HDR while shooting a video you should be able to share it on WhatsApp. For some reason WhatsApp can't process the video with HDR on while Facebook Messenger has no problems with it.

Re: Can't share videos

Taylor17 — Mon, 26 Aug 2019 13:26:32 GMT

That solves the issue with the camera app... But with cinema pro...I can't seem to be able to turn HDR off

Re: Can't share videos

TheWiza — Wed, 01 Jan 2020 18:31:10 GMT

Me too dude