topic Re: Unsolicited alarm notification after 55.0.A.2.314 update in 1 Series

Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Wed, 17 Jul 2019 22:44:18 GMT

Since the latest update, I've had an alarm notification pop up on the notification bar that I can't get rid of. Has anyone else encountered this?

Re: Unsolicited alarm notification after 55.0.A.2.314 update

Uliwooly — Thu, 18 Jul 2019 00:08:00 GMT

@maxsteele

I havent seen this just yet, but have you restarted the phone?

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Thu, 18 Jul 2019 17:49:55 GMT

I have restarted several times, the notification is still there.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

RottenFoxBreath — Thu, 18 Jul 2019 18:58:44 GMT

Can we get to see a screenshot of the issue, and of the notification bar pulled down to see that there's no "clear" option.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Thu, 18 Jul 2019 21:03:28 GMT

Re: Unsolicited alarm notification after 55.0.A.2.314 update

Uliwooly — Thu, 18 Jul 2019 21:50:07 GMT

@maxsteele

we have to wait for the photos to be approved, or you can upload them on box, drive etc and then share the link here

Re: Unsolicited alarm notification after 55.0.A.2.314 update

RuneJ — Fri, 19 Jul 2019 08:03:56 GMT

What happens if you set an Alarm under Clock->Alarm settings? Do you get another/an additional alarm notification?

Also chck what happens when you then turn off that alarm just created.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

NunoSEN2 — Fri, 19 Jul 2019 09:41:28 GMT

Hi @maxsteele;

If you really don't have any alarm set have you tried clear Clock app cache and data? (Long press on Clock app>app info>storage>clear cache and clear data).

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Fri, 19 Jul 2019 10:16:14 GMT

Yes ive triee clearing the cache and tried disabling and re enabling but no change.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Fri, 19 Jul 2019 10:18:38 GMT

If I set an alarm the notification stays the same.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

NunoSEN2 — Fri, 19 Jul 2019 10:20:10 GMT

@maxsteele, clearing only the cache might not be enough, have tried clearing the Clock app data?

Re: Unsolicited alarm notification after 55.0.A.2.314 update

RottenFoxBreath — Fri, 19 Jul 2019 10:59:19 GMT

Right, that's not since the latest update, it's a repeating alarm.

One of your apps is set with it on, so you're going to have to go through your apps, one by one, and find which one has the repeating alarm set, and switch it off via whatever app causes it.

As it gets close to the time it's due to go off, you might get a notification saying upcoming alarm set, and you can click on it and get taken to the app, but best bet is to start going through the apps, and find which one you set it on, which you have done, or you have left a setting set/unset, and the app just continues on its way.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Fri, 19 Jul 2019 11:04:35 GMT

I've tried that as well... no change.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Fri, 19 Jul 2019 11:05:55 GMT

I thought that might be a possibility but when the time comes, no alarm actually sounds.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

RottenFoxBreath — Fri, 19 Jul 2019 11:21:18 GMT

Right, well it's one of your apps, that has a repeating alarm, or alarm section enabled..
Things like VPN software, or Tasker, have that ability, so you will have to go through each app, and check their settings..it could be a ticked on unticked checkbox, an oversight on your part, but it is one of your apps you have installed.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Fri, 19 Jul 2019 13:37:06 GMT

I don't know about that. I haven't installed any new programs or changed any settings. I generally don't use the phone for alarms. If the alarms were actually going off i'd think it was another app's settings to but there is no actual alarm. In fact, when the posted time comes, the notification time simply changes.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

RottenFoxBreath — Fri, 19 Jul 2019 14:06:15 GMT

Ok, maybe an alarm was the wrong phrase, but it's one of your apps, a setting/task from before the update..

Check your apps, and their settings, you'll find it there.

For example, if it was Tasker, it would be Reliable Alarms in its settings, it's designed so Android doesn't kill the app, so it uses the alarm to keep it from getting killed..

So if you won't or can't check your apps for a setting similar, then uninstall and reinstall them one at a time, unless you want it to stay there forever, your choice.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

kamalaggi — Sat, 20 Jul 2019 02:02:48 GMT

Have you tried booting your phone in safe mode to see if the alarm notification is still there?

If the alarm notification is not there in safe mode it means a 3rd party app is causing this.

Instructions are here on how to boot into safe mode.

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008#gref

Re: Unsolicited alarm notification after 55.0.A.2.314 update

maxsteele — Sat, 20 Jul 2019 15:12:05 GMT

I did reboot in safe mode and did lose the notification. Just a matter of narrowing down which app. Thanks for the help.

Re: Unsolicited alarm notification after 55.0.A.2.314 update

mrcusa — Sun, 21 Jul 2019 05:36:39 GMT

Hi Maxsteele

I have the exact same issue.

/t5/Xperia-XZ2/Alarm-Icon-and-time-exactly-3-hours-after-phone-restart/m-p/1382999#M3930

Perhaps we should compare apps? The task of going through each individual app is going to be very time consuming, but if we elimated some?

Since you are in Canada and I in the UK, there must be many that we do not share!