topic Re: Adding photos in the Forum Messages and Xperia 1 bug in 1 Series

Adding photos in the Forum Messages and Xperia 1 bug

NunoSEN2 — Mon, 14 Oct 2019 23:50:13 GMT

Hi;

When using Xperia 1 in the Forum Messages and trying to add a photo to a message (new or when responding to one), there is some kind of problem that after uploading the photo or photos when taping "Done" it does nothing and you can't go any further.

Can anyone else test this issue?

Re: Adding photos in the Forum Messages and Xperia 1 bug

Martin1 — Tue, 15 Oct 2019 07:45:15 GMT

Hi @NunoSEN2, I hope everything is well!

I just tried sending a photo to @Daniel using my Xperia 1 and it worked like a charm. Could you possibly try checking the storage and camera permissions for the chrome app and try again? You are more than welcome to try sending me private messages to troubleshoot.

Keep me posted!

Re: Adding photos in the Forum Messages and Xperia 1 bug

NunoSEN2 — Tue, 15 Oct 2019 09:08:39 GMT

Hi @Martin ;

Thank you very much for testing the behavior for me, the problem was not in the app permissions (they were enabled) since it was working in the Forum Topics.

Anyhow it seems to be working now, what solved it was clearing all the cookies history for the Chrome app (Chrome>top right 3 dots menu>Settings>privacy>clear data>select Always>cookies and Website data>clear data).

Thanks once more.

Re: Adding photos in the Forum Messages and Xperia 1 bug

Martin1 — Tue, 15 Oct 2019 09:22:03 GMT

Okay, @NunoSEN2!

Glad to hear that you managed to sort it out! Kind of a weird solution but hey, as long as it got fixed!

Have a nice day!