topic camera problem in 1 Series

camera problem

Ryanliang — Wed, 23 Oct 2019 04:04:03 GMT

please fix the god damm camera issue. I cannot open the application at all if I don't reboot the phone regularly. It raises unknown error, or SD card error. 100000% bad user experience. Missed so many sights that I wanted to record. Very disappointed with Sony.

Re: camera problem

Hildr — Wed, 23 Oct 2019 12:43:33 GMT

I know it's not really a solution, but did your try without any SD card in the phone? If it gets better, maybe the SD card is faulty then try with another SD card. Or maybe it's the SD card management that is faulty. I didn't get any issue to open the camera app for 3 months I have the phone (without SD card). Maybe a faulty device?

Re: camera problem

Ryanliang — Thu, 31 Oct 2019 03:26:14 GMT

HI Hildr,

Yeh, I think you are exactly right. I have read many related threads recently. The faulty is sort of related of the sd card no matter the card itself or the sd card management. This is absolutely the problem that Sony needs to solve. Anyway, I have unplugged my SD card and it seems fine now. Thank god.

Thanks for your answer.