https://community.sony.cz/t5/1-series/sony-xperia-1-has-trouble-starting-touch-screen-does-not-function/m-p/3654400#M6077 <P>My Xperia 1 will not start easily and the touch screen does not function, so I can't get into my phone. Is there any way of getting it to work? If not, how do I get in touch with the warranty department? Thanks.&nbsp;</P> Mon, 06 Jan 2020 10:28:46 GMT viskirt 2020-01-06T10:28:46Z https://community.sony.cz/t5/1-series/sony-xperia-1-has-trouble-starting-touch-screen-does-not-function/m-p/3654400#M6077 <P>My Xperia 1 will not start easily and the touch screen does not function, so I can't get into my phone. Is there any way of getting it to work? If not, how do I get in touch with the warranty department? Thanks.&nbsp;</P> Mon, 06 Jan 2020 10:28:46 GMT https://community.sony.cz/t5/1-series/sony-xperia-1-has-trouble-starting-touch-screen-does-not-function/m-p/3654400#M6077 viskirt 2020-01-06T10:28:46Z https://community.sony.cz/t5/1-series/sony-xperia-1-has-trouble-starting-touch-screen-does-not-function/m-p/3654401#M6078 <P>If it does not start properly:</P><P>Perhaps a factory reset or softwair repair via PC Companion is something to try before sending it in?</P><P>If it hangs/non responsive:</P><P><SPAN>Long press the power key and the volume up key at the same time until your device vibrates.</SPAN></P><P><SPAN>Depending on whether you wish to force the device to restart or shut down, proceed as follows.</SPAN></P><UL><LI>If you wish to force restart the device: Release the keys at this point. The device restarts.</LI><LI>If you wish to force shut down the device: Continue pressing the keys. After a few more seconds, the device vibrates three times and turns off.</LI></UL> Mon, 06 Jan 2020 11:25:57 GMT https://community.sony.cz/t5/1-series/sony-xperia-1-has-trouble-starting-touch-screen-does-not-function/m-p/3654401#M6078 RuneJ 2020-01-06T11:25:57Z