topic Re: Product registration webpage down in General chat

Product registration webpage down

hannah.dunnehowrie — Sat, 10 Sep 2022 19:41:11 GMT

Has anyone else found that the webpage for registering new products isn't working? https://www.sony.co.uk/mysony/product/register

The page doesn't seem to fully load and won't let me enter in any information and then crashes.

I've tried on different devices and different browsers and I'm experiencing the same problem.

Does anyone else know of a work around?

Re: Product registration webpage down

mushabelka — Sun, 11 Sep 2022 09:13:16 GMT

I have the same problem.

Betreff: Product registration webpage down

Maximo65 — Sun, 11 Sep 2022 09:14:44 GMT

same problem here too!!

Re: Product registration webpage down

jaqamor — Sun, 11 Sep 2022 12:15:43 GMT

Same here.

Re: Product registration webpage down

gerball — Mon, 12 Sep 2022 09:39:00 GMT

Same. Wanted to register my ZV-E10 camera.

Terrible sloppiness from Sony to break a fundamental page and then not fix it for days. Could you imagine this from Apple?

Re: Product registration webpage down

rbates51 — Mon, 12 Sep 2022 15:58:53 GMT

Seems to be back up - I just registered a product.

Re: Product registration webpage down

Elodin — Tue, 13 Sep 2022 16:36:45 GMT

Hey, I believe you can try the website now, before doing that just clear cookies and cached data on your browser that you are using. I hope this helps

Re: Product registration webpage down

AnnoyedWithSonyUK — Sun, 13 Nov 2022 16:16:29 GMT

Looks like it is down again!

Re: Product registration webpage down

Elodin — Tue, 15 Nov 2022 16:17:49 GMT

Hey, the website is working fine now, I was able to register my newly purchased product today. Clear cookies on your browser and try again.

Re: Product registration webpage down

Layed-Back1 — Fri, 09 Dec 2022 13:01:04 GMT

It's still down, i've been trying for the past few days.

Re: Product registration webpage down

Anonymous — Fri, 09 Dec 2022 16:21:25 GMT

For a reason it works if you open it from an incognito page, at least for me.