https://community.sony.cz/t5/cyber-shot-compact-cameras/camera-amp-playmemories/m-p/2561982#M4309 <P>When attached to computer, camera says "Check the connected Device". Happens with three different computers. Is this a problem with the camera? Also, PlayMemories won't install. Says "PMB.msi installation failed". Sony Contact blames Microsoft. Microsoft can't help. Can't use the camera because full. Waste of money? Can't get photos. Waste of time.</P> Wed, 16 Jan 2019 10:53:46 GMT Will.Forsyth 2019-01-16T10:53:46Z https://community.sony.cz/t5/cyber-shot-compact-cameras/camera-amp-playmemories/m-p/2561982#M4309 <P>When attached to computer, camera says "Check the connected Device". Happens with three different computers. Is this a problem with the camera? Also, PlayMemories won't install. Says "PMB.msi installation failed". Sony Contact blames Microsoft. Microsoft can't help. Can't use the camera because full. Waste of money? Can't get photos. Waste of time.</P> Wed, 16 Jan 2019 10:53:46 GMT https://community.sony.cz/t5/cyber-shot-compact-cameras/camera-amp-playmemories/m-p/2561982#M4309 Will.Forsyth 2019-01-16T10:53:46Z https://community.sony.cz/t5/cyber-shot-compact-cameras/camera-amp-playmemories/m-p/2561987#M4310 <P>Hi <a href="https://community.sony.cz/t5/user/viewprofilepage/user-id/794492">@Will.Forsyth</a> and welcome to the Community <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.cz/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P> <P>&nbsp;</P> <P>Which camera do you have?</P> <P>&nbsp;</P> <P>Have you tried a different cable to connect?</P> <P>Are you able to remove a memory card and insert that into your pc?</P> <P>&nbsp;</P> Wed, 16 Jan 2019 11:01:00 GMT https://community.sony.cz/t5/cyber-shot-compact-cameras/camera-amp-playmemories/m-p/2561987#M4310 jumpsuit 2019-01-16T11:01:00Z