topic Re: Rif.: DSC-H300 Cyber-shot only saving 5 images in Cyber-shot compact cameras

DSC-H300 Cyber-shot only saving 5 images

ShaunJ — Thu, 07 Feb 2019 20:22:54 GMT

Hello, I have been using this camera for a number of years with no issues, but after my SD card became physically damaged I started using a replacement SD card (Sandisk). I formatted the new SD card but find I can only take 5 images that are stored correctly, any other images are not. When I transfer imaged to my laptop images 6 onwards show as 'file empty'?

I believed it was a faulty new SD card, and the supplier sent me a replacement, but it has the same issue.

I have re-initilized the camera, but the fualt remains. I'm guessing there must be an internal fault but was wondering if anyone has experienced similar?

Thanks

Shaun

Re: DSC-H300 Cyber-shot only saving 5 images

Pascale_F — Sat, 09 Feb 2019 12:35:42 GMT

Hi Shaun,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Rif.: DSC-H300 Cyber-shot only saving 5 images

Marino.Manolo — Sat, 09 Feb 2019 12:45:46 GMT

A question, the memory card is formatted in the camera or via computer?

Manolo

Rif.: DSC-H300 Cyber-shot only saving 5 images

ShaunJ — Sat, 09 Feb 2019 16:08:16 GMT

Hi there.
I've gone through the format process via the camera.
Thanks

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

Tenneen9000 — Mon, 11 Feb 2019 16:37:01 GMT

Hi Shaun,

Sounds terrible. One question though. What is the size of the SanDisk memory cards you used?

Regards,

Tenneen9000

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

ShaunJ — Mon, 11 Feb 2019 16:53:16 GMT

It's a SanDisk ultra 32gb. Previous one was a SanDisk 8gb.
I've ordered a standard sandisk just in case there is a problem with the
ultra - can't see why, as it's in the list of compatible SD cards for this
camera type.
If the same issue occurs, it's got to be pointing to the camera being at
fault.
Thanks

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

ShaunJ — Tue, 12 Feb 2019 13:13:44 GMT

So I ordered a bog standard Sandisk SD card, as upposed to the Ultra ones I have been having the issues with.

Formatted it in the camera and it storing images fine thankfully.

Very odd, as the ultra is in the recommended list for this camera.

Thanks

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

petegeoff — Tue, 12 Feb 2019 18:05:14 GMT

One of life's mysteries!

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

The_Black_Rose — Wed, 13 Feb 2019 11:55:04 GMT

Hi ShaunJ,

I'm happy to know that you've manged to resolve this but I was wondering did the memory cards you were using match the specifications mentioned here: https://bit.ly/2N27jFH ?

Cheers,

The_Black_Rose

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

ShaunJ — Wed, 13 Feb 2019 12:10:16 GMT

Hi there, I went on the Sandisk site and checked the compatibility there.
the card used is clearly on there. only thing that is different is the
80MB/s but that wouldn't cause the problem? The one on the site states as
40MB/s
https://pct1.sandisk.com/ProductPage.aspx?ID=11709
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Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

The_Black_Rose — Fri, 15 Feb 2019 18:25:24 GMT

Hi Shaun,

I believe that the speed of the memory card is an important factor, if you have another memory card with the same speed, could you try it and let us know the outcome?

Cheers,

The_Black_Rose

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

ShaunJ — Fri, 15 Feb 2019 20:36:11 GMT

Hi there
I thought it was just a faulty SD card, so got the ebay seller to send me a
replacement. Had exactly the same issue with that.
Hope that helps

Re: Rif.: DSC-H300 Cyber-shot only saving 5 images

The_Black_Rose — Tue, 19 Feb 2019 11:08:57 GMT

Hi Shaun,

Since both memory cards from the same class and the same speed didn't work, I assume that it is a compatibility issue with the card.

Cheers,

The_Black_Rose