topic Betreff: Have a handycam DCR-HC27E/HC28E THAT THE TAPE BOX HAS STOPPED CLOSING SO CAN LOAD TAPE in Camcorders

Have a handycam DCR-HC27E/HC28E THAT THE TAPE BOX HAS STOPPED CLOSING SO CAN LOAD TAPE

womanperson — Wed, 17 Feb 2021 15:54:20 GMT

Has anyone experienced this problem and if so is there a solution to it?

Any hints would be welcome.

If not any idea where is the best place to send it to get it fixed.

thanks in anticipation

Peter_S. — Thu, 18 Feb 2021 07:34:03 GMT

Hi,

Usually this is a mechanical issue of the drive. I would recommend to send the camera to a repair centre.

Cheers

Peter

Joe_Dohn — Fri, 05 Mar 2021 16:38:09 GMT

@womanperson There's a useful locator tool for Sony service centres in the UK and in Ireland.

Strampke — Sat, 06 Mar 2021 23:20:12 GMT

Did you take a look at Sony Support.

Has your question been answered?